High-Volume Service Advisor with Growth & Commission

Group 1 Automotive

Edmond (OK)

On-site

USD 36,000 - 72,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance

Job summary

Group 1 Automotive is actively hiring experienced Service Advisors for multiple Bob Howard dealerships in Oklahoma City and Edmond. The role focuses on managing a busy service drive, building customer trust, and consistently selling maintenance and repair recommendations.

Ideal candidates have prior Service Advisor or Service Writer experience in a dealership or high-volume repair setting, and can handle repair orders, coordinate with technicians, and drive service sales.

Qualifications

  • Experience as a dealership Service Advisor or Service Writer.
  • Strong automotive maintenance and repair knowledge.
  • Proven ability to upsell recommended maintenance and repairs.
  • Experience writing repair orders and coordinating with technicians.
  • Excellent customer service and communication skills.
  • Ability to thrive in a fast-paced, high-volume service department.
  • Experience with dealership management systems (CDK, Reynolds & Reynolds, Tekion, Xtime, Dealertrack) is a plus.
  • Valid driver license.

Responsibilities

  • Schedule and confirm service appointments to ensure an efficient customer experience.
  • Create accurate repair orders with detailed cost and time estimates.
  • Serve as the primary liaison between customers, technicians, and parts teams.
  • Provide timely updates and clear communication throughout the repair process.
  • Review inspections and confidently recommend maintenance and repair services.
  • Maintain strong product, warranty, and service knowledge.
  • Accurately document customer interactions and service details in the system.

Skills

Dealership experience
Upsell maintenance
Customer service
Communication skills
Repair order processing
Team coordination

Tools

CDK
Reynolds & Reynolds
Tekion
Xtime
Dealertrack

Job description

Group 1 Automotive is actively hiring experienced Service Advisors for multiple Bob Howard dealerships in Oklahoma City and Edmond. The role focuses on managing a busy service drive, building customer trust, and consistently selling maintenance and repair recommendations.

Ideal candidates have prior Service Advisor or Service Writer experience in a dealership or high-volume repair setting, and can handle repair orders, coordinate with technicians, and drive service sales.

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