High-Volume Restaurant Supervisor — People & Ops Lead

Treasure Island Resort & Casino; Welch Township (MN); On-site; USD 33,000 - 36,000; Full time

Job summary

Treasure Island Resort & Casino is seeking a supervisory candidate for restaurant operations. You will hire, train, coach, and evaluate staff, while overseeing daily activities to ensure quality service, cleanliness, and guest satisfaction.

The role requires experience in high-volume environments, strong communication, and the ability to manage schedules and payroll with accuracy. A flexible schedule is expected due to shift coverage.

Qualifications

• High School Diploma/GED or equivalent experience.
• 1-year previous supervisory experience in high-volume, fast food style restaurants.
• Accurate and detail-oriented.
• Highly organized and ability to adapt quickly to changing priorities.
• Excellent written, verbal and interpersonal communication skills.
• Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and POS systems.

Responsibilities

• Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
• Direct daily work activities and inspect completed work for conformance to standards
• Ensure dining areas provide quality food and beverages, superior service and cleanliness
• Answer guests' questions and address concerns
• Generate daily and weekly financial reports
• Provide accurate and thorough record keeping of personnel, sales and labor
• Demonstrate thorough knowledge of all positions, policies and procedures and fill in for frontline staff as needed including point-of-sales system and handling cash and cash equivalents
• Complete functions, reports and troubleshoot point-of-sales system

Skills

Attention to detail

Highly organized

Communication skills

Education

High School Diploma/GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Treasure Island Resort & Casino is seeking a supervisory candidate for restaurant operations. You will hire, train, coach, and evaluate staff, while overseeing daily activities to ensure quality service, cleanliness, and guest satisfaction.

The role requires experience in high-volume environments, strong communication, and the ability to manage schedules and payroll with accuracy. A flexible schedule is expected due to shift coverage.