High-Volume Restaurant Manager — Lead & Develop 30+ Team

The Cheesecake Factory Incorporated; Maryland; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Quarterly bonus program

25% dining discount for your party

Job summary

The Cheesecake Factory Incorporated in Maryland is seeking a restaurant manager to lead daily operations, coach a 30+ person team, and drive guest satisfaction in a high-volume setting.

You will oversee financial performance, ensure safety standards, and foster an inclusive culture with strong communication and guest-centric service, while advancing culinary quality and brand excellence.

Qualifications

• 3+ years of management experience in a high-volume, full-service restaurant with a full-service bar.
• Experience supervising 30+ team members.
• Strong leadership, coaching, and communication skills.
• Demonstrated financial acumen (profitability, sales, labor management).
• Proficiency in Microsoft Office Suite.
• Ability to read, write, and communicate in English.
• Preferred: ServSafe certification and applicable state/local licenses.

Responsibilities

• Lead daily restaurant operations in a high sales, full service environment.
• Manage, coach, and develop teams of 30+ employees.
• Drive guest satisfaction through strong hospitality and service standards.
• Support scratch kitchen execution and culinary quality.
• Monitor and drive financial performance, including labor, cost control, and sales growth.
• Hire, train, retain, and develop team members to become future restaurant leaders.
• Ensure compliance with food safety, sanitation, and operational standards.
• Maintain a positive, inclusive, and award winning high performance culture.
• Communicate effectively with team members, guests, and leadership.
• Uphold brand standards and deliver memorable guest experiences.

Skills

Leadership

Communication

Financial acumen

MS Office

English proficiency

Education

ServSafe certification

Tools

Microsoft Office Suite

Job description

The Cheesecake Factory Incorporated in Maryland is seeking a restaurant manager to lead daily operations, coach a 30+ person team, and drive guest satisfaction in a high-volume setting.

You will oversee financial performance, ensure safety standards, and foster an inclusive culture with strong communication and guest-centric service, while advancing culinary quality and brand excellence.