High-Volume Restaurant Manager | Lead Teams & Guest Joy

The Cheesecake Factory; Richmond (VA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid vacation

Sick time

Tuition assistance

Quarterly bonus

Employee discount 25%

Job summary

The Cheesecake Factory is seeking a seasoned restaurant leader to manage daily operations in a high-volume, full-service setting in Richmond, VA.

You will coach and develop a team of 30+ employees, drive guest satisfaction, and oversee labor, costs, and sales growth while maintaining brand standards and food safety.

This role offers a salary range of $60,000–$70,000 per year plus a quarterly bonus, comprehensive benefits, and opportunities for advancement within the company.

Qualifications

• 3+ years of management experience in a high-volume, full-service restaurant.
• Experience supervising 30+ team members.
• Strong leadership, coaching, and communication skills.
• Demonstrated financial acumen (profitability, sales, labor management).

Responsibilities

• Lead daily restaurant operations in a high sales, full service environment.
• Manage, coach, and develop teams of 30+ employees.
• Drive guest satisfaction through hospitality and service standards.
• Support scratch kitchen execution and culinary quality.
• Monitor and drive financial performance, including labor, cost control, and sales growth.
• Hire, train, retain, and develop team members to become future leaders.
• Ensure compliance with food safety, sanitation, and standards.
• Maintain a positive, inclusive, and high-performance culture.
• Communicate effectively with team members, guests, and leadership.
• Uphold brand standards and deliver memorable guest experiences.

Skills

Leadership

Staff development

Communication

Financial acumen

MS Office

Job description

The Cheesecake Factory is seeking a seasoned restaurant leader to manage daily operations in a high-volume, full-service setting in Richmond, VA.

You will coach and develop a team of 30+ employees, drive guest satisfaction, and oversee labor, costs, and sales growth while maintaining brand standards and food safety.

This role offers a salary range of $60,000–$70,000 per year plus a quarterly bonus, comprehensive benefits, and opportunities for advancement within the company.