High-Volume Restaurant GM — Guest Experience & Ops

Boulder Connect; Salt Lake City (UT); On-site; USD 70,000 - 90,000; Full time

Job summary

Boulder Connect is seeking a Restaurant General Manager to lead a high-volume, guest-focused operation with a safety-first mindset. You will supervise daily operations, coach a diverse team, and ensure outstanding guest experiences while maintaining profitability.

You will drive sales through effective P&L management, uphold food and workplace safety standards, and continually improve service quality and operational efficiency.

Qualifications

• Leadership experience in fast-paced, high-volume service environments.
• Strong P&L and business acumen to improve performance.
• Thorough knowledge of food safety and workplace safety compliance.
• Excellent guest service, communication, and problem-solving skills.
• Ability to coach and develop a diverse team.

Responsibilities

• Oversee daily operations and ensure exceptional guest experiences
• Manage staffing, training, and coaching to build a high-performing team
• Resolve guest concerns and uphold professional service standards
• Drive sales and profitability using effective P&L management
• Ensure strict compliance with food safety and workplace safety regulations
• Continuously improve service quality and operational efficiency

Skills

Leadership

P&L management

Food safety compliance

Guest service

Communication

Problem-solving

Team coaching

Job description

Boulder Connect is seeking a Restaurant General Manager to lead a high-volume, guest-focused operation with a safety-first mindset. You will supervise daily operations, coach a diverse team, and ensure outstanding guest experiences while maintaining profitability.

You will drive sales through effective P&L management, uphold food and workplace safety standards, and continually improve service quality and operational efficiency.