High-Volume ACH Operations Specialist

FirstBank; Lexington (TN); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

FirstBank is seeking an ACH Operations professional in Lexington, TN to manage daily ACH origination and receipt processes and to ensure timely handling of returns, reversals, death notices, and reclamations. You will coordinate with clients and ACH system processors to maintain NACHA compliance.

The role emphasizes excellent communication with bankers and internal customers, attention to detail, and adherence to federal and state anti-money laundering regulations.

Qualifications

• Associate's degree preferred but no required if commensurate experience is evidenced.
• Accredited ACH Professional (AAP) certification preferable
• 2+ years banking supports operations experience preferred.

Responsabilités

• Process high volume ACH Processing requests within required deadlines. Serve as backup to individual team members.
• Assist Bankers in completing ACH Origination documentations, obtaining ACH activities, and gathering relevant data pertaining the request.
• Work on ACH Origination annual reviews for all ACH Originators.
• Provide direct phone and email support for ACH Operations, using effective communication skills to assist bankers and internal customers.
• Research and resolve internal and external requests for all ACH account inquiries.
• Work closely with ACH team members on projects, system issues and trainings.
• Support the team in meeting daily and monthly deadlines
• Perform routine responsibilities with limited supervision
• Perform duties & responsibilities specific to department functions & activities.
• Performs other duties & responsibilities as required or assigned by supervisor.
• Responsibilities include the following:
• adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.),
• adhering to Bank policies and procedures,
• completing required training,
• identifying and reporting potential suspicious activity per policy and procedure

Connaissances

ACH processing

Communication skills

Regulatory compliance

Formation

Associate's degree preferred

AAP certification

Description du poste

FirstBank is seeking an ACH Operations professional in Lexington, TN to manage daily ACH origination and receipt processes and to ensure timely handling of returns, reversals, death notices, and reclamations. You will coordinate with clients and ACH system processors to maintain NACHA compliance.

The role emphasizes excellent communication with bankers and internal customers, attention to detail, and adherence to federal and state anti-money laundering regulations.