High Performance Vehicle Delivery Specialist

Jackson Dawson; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

Jackson Dawson is seeking an Automotive Delivery Specialist for high-performance vehicles. You will be the primary customer contact during delivery, guiding clients through features, technology, and care to ensure confidence behind the wheel.

You will coordinate delivery logistics, collaborate with concierge and logistics teams, and deliver a personalized, exceptional handover experience to high-net-worth clients while maintaining the highest standards of service and discretion.

Qualifications

• 3-5 years in automotive, ride-and-drive, or motorsports industry.
• Strong mechanical knowledge of high-performance vehicle systems.
• Experience with high-net-worth clients preferred.
• Excellent verbal and written communication.
• Ability to present to large groups and conduct demonstrations.
• Pre-employment background check required.

Responsibilities

• Serve as the final customer-facing contact during delivery with a personalized experience.
• Demonstrate knowledge of high-performance vehicle features and operation.
• Conduct detailed vehicle walkthroughs and accompany test drives when required.
• Coordinate scheduling, transportation, and documentation.
• Collaborate with concierge and logistics teams to ensure high service standards.
• Identify and resolve delivery issues promptly.
• Prepare post-delivery reports.

Skills

Automotive knowledge

Customer service

Presentation skills

Communication

Logistics coordination

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

High Performance Vehicle Delivery Specialist

Regular Full Time Remote, US

2 days ago Requisition ID: 1364

Job Summary

As an Automotive Delivery Specialist – High-Performance Vehicles, you will deliver a seamless, personalized, and exceptional vehicle handover experience. As the primary customer contact during delivery, you will help clients understand their vehicle’s features, technology, performance capabilities, operation, and care, ensuring they feel confident behind the wheel.

This role combines strong mechanical and automotive knowledge with exceptional customer service, communication, and presentation skills. You must be comfortable engaging with a wide range of personalities, including high-net-worth individuals, and tailoring the experience to each client’s needs.

You will also coordinate delivery logistics and collaborate with concierge and logistics teams to ensure every aspect of the experience meets the highest standards. Success requires self-motivation, discretion, sound independent judgment, and attention to detail.

Responsibilities

• Serve as the final customer-facing point of contact during the delivery process, providing a personalized, informative, and memorable experience.
• Demonstrate comprehensive knowledge of high-performance vehicles, including mechanical systems, performance capabilities, and maintenance requirements.
• Conduct detailed vehicle walkthroughs covering features, technology, operation, and performance characteristics. Ensure clients feel confident operating their vehicles. Accompany clients on a test drive when required.
• Communicate clearly, professionally, and confidently with clients of diverse backgrounds and personalities, including high-net-worth individuals.
• Lead engaging presentations and vehicle demonstrations, answer questions confidently, and provide knowledgeable insights.
• Assist with delivery scheduling, vehicle transportation, and documentation to support a smooth, timely handover.
• Work closely with concierge and logistics teams to align delivery activities and maintain consistently high service standards.
• Promptly identify delivery-related issues, communicate them to the concierge team, and resolve or elevate them as appropriate.
• Prepare accurate and timely post-delivery reports.

Qualifications

• 3-5 years of experience in the automotive, ride-and-drive, or motorsports industry; experience with high-performance vehicles is preferred.
• Strong understanding of automotive mechanics, particularly high-performance vehicle systems, operation, and maintenance.
• Active participation in competitive motorsports or, at a minimum, extensive track-day experience.
• A genuine passion for high-performance vehicles and the automotive industry.
• Excellent verbal and written communication skills, with the ability to engage effectively with high-net-worth individuals and large groups.
• Demonstrated ability to deliver exceptional service, build lasting client relationships, anticipate changing customer needs, and respond with professionalism and integrity.
• Experience coordinating logistics and addressing scheduling, transportation, or other delivery-related challenges.
• Confidence and experience presenting to large groups and leading demonstrations.
• Ability to exercise sound judgment and address issues efficiently and professionally.
• Proficiency in the Microsoft Office suite.
• Must be at least 18 years old and maintain a valid driver’s license and an acceptable, safe driving record.
• Must successfully complete a pre-employment background check.