High‑Income Automotive Service Advisor | Build Relationships

Crossroads Auto Group; Albuquerque (NM); Sur place; USD 50 000 - 100 000; Plein temps

Avantages offerts par ce poste

Paid time off

Competitive pay

Growth opportunities

Résumé du poste

INFINITI of Albuquerque in Albuquerque, NM is hiring an experienced Automotive Service Advisor to greet customers, listen to concerns, and write repair orders. You will explain repairs, maintain communication with technicians, and keep customers informed throughout the service process to deliver a premium experience.

The role offers potential annual earnings of $50,000–$100,000 with a supportive team and clear growth opportunities within a busy dealership setting.

Qualifications

• Previous automotive Service Advisor experience preferred.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced dealership environment.
• A positive attitude and a team-oriented mindset.
• Valid driver's license.

Responsabilités

• Greet customers and provide an exceptional service experience.
• Listen to customer concerns and accurately write repair orders.
• Explain recommended repairs, maintenance, and associated costs.
• Communicate effectively with technicians to ensure customer concerns are addressed.
• Keep customers informed of repair progress and completion times.
• Build long‑term customer relationships and maintain high customer satisfaction.
• Recommend additional services honestly and professionally.

Connaissances

Customer service

Communication

Organization

Team player

Description du poste

INFINITI of Albuquerque in Albuquerque, NM is hiring an experienced Automotive Service Advisor to greet customers, listen to concerns, and write repair orders. You will explain repairs, maintain communication with technicians, and keep customers informed throughout the service process to deliver a premium experience.

The role offers potential annual earnings of $50,000–$100,000 with a supportive team and clear growth opportunities within a busy dealership setting.