Fast Lane Service Advisor - Growth & Benefits

Infiniti of Albuquerque; Albuquerque (NM); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

3 weeks PTO after 1 year

Paid training

Employee discounts

Career advancement

Supportive team environment

Job summary

Infiniti of Albuquerque is seeking an energetic Quick Lane Service Advisor to join our service team in Albuquerque, NM. You will greet customers, write repair orders, and guide maintenance and light repairs with a focus on outstanding service and CSI.

This role offers competitive pay between $45,000 and $70,000 per year, paid training, benefits, and opportunities for career growth within a growing dealership.

Qualifications

• Previous automotive service advisor or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and attention to detail.
• Professional appearance and positive attitude.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet customers promptly and provide an exceptional service experience.
• Write repair orders for maintenance and light repair services.
• Recommend manufacturer-required maintenance and vehicle services.
• Keep customers informed throughout the repair process.
• Coordinate with technicians to ensure repairs are completed efficiently.
• Deliver completed vehicles and explain all services performed.
• Build lasting customer relationships that drive repeat business and CSI scores.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professional appearance

Driver's license

Job description

Infiniti of Albuquerque is seeking an energetic Quick Lane Service Advisor to join our service team in Albuquerque, NM. You will greet customers, write repair orders, and guide maintenance and light repairs with a focus on outstanding service and CSI.

This role offers competitive pay between $45,000 and $70,000 per year, paid training, benefits, and opportunities for career growth within a growing dealership.