High-Impact Customer Communications Coordinator — Hybrid

Addison Group; San Jose (CA); Hybrid; USD 41,328 - 48,216; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) eligibility

Complimentary lunches on in-office days

Job summary

Addison Group is seeking a Customer Communications Coordinator in San Jose, CA to execute and manage high-volume customer communications during a critical transition phase. The role involves responding to inquiries, tracking records, and collaborating with internal teams. Candidates should have experience in high-volume communications, strong attention to detail, and proficiency in Microsoft Excel. This position offers hybrid work after initial training and provides complimentary lunches on in-office days.

Qualifications

• Experience handling high-volume email communications or administrative coordination.
• Strong attention to detail in structured environments.
• Proficiency in Microsoft Excel, with skills in VLOOKUP.

Responsibilities

• Execute high-volume outbound email communications to customers.
• Manage a shared inbox and respond to inquiries.
• Track communication records using Excel.

Skills

High-volume email communications

Attention to detail

Microsoft Excel proficiency

Written communication skills

Organizational skills

Ability to manage multiple priorities

Job description

Addison Group is seeking a Customer Communications Coordinator in San Jose, CA to execute and manage high-volume customer communications during a critical transition phase. The role involves responding to inquiries, tracking records, and collaborating with internal teams. Candidates should have experience in high-volume communications, strong attention to detail, and proficiency in Microsoft Excel. This position offers hybrid work after initial training and provides complimentary lunches on in-office days.