High-Energy Inside Sales: Existing Accounts

Infinity Contact Inc; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Performance-based earnings

Growth-focused culture

Team environment

Comprehensive benefits

Job summary

Infinity Contact Inc is seeking an Inside Sales Representative for existing customer accounts. This full-time role focuses on outbound efforts to expand relationships by introducing enhanced service packages to current account holders.

You will drive cross-selling and upselling opportunities, maintain high energy in a fast-paced environment, and work to meet or exceed performance targets while delivering value and exceptional customer experiences.

Qualifications

• Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans)
• Strong communication and active listening skills
• Positive attitude with a team-oriented approach
• Coachable and open to feedback and development; resilient in face of rejection
• Comfortable multitasking across multiple systems and fast-paced environments

Responsibilities

• Conduct outbound calls using a provided lead list to engage current customers
• Identify coverage gaps and present additional products through cross-selling and upselling
• Clearly communicate product details, including terms and conditions
• Execute call strategies with a focus on active listening and customer-centric selling
• Maximize conversion opportunities by aligning solutions with customer needs
• Maintain professionalism through strong communication and clear enunciation
• Embrace coaching and feedback to improve performance
• Consistently meet and exceed program KPIs and performance expectations
• Demonstrate reliability through attendance and accountability
• Support additional tasks and initiatives as needed

Skills

Results-driven mindset

Sales experience

Strong communication

Active listening

Education

High School Diploma or equivalent

Tools

Windows 10

Extra monitor

Job description

Infinity Contact Inc is seeking an Inside Sales Representative for existing customer accounts. This full-time role focuses on outbound efforts to expand relationships by introducing enhanced service packages to current account holders.

You will drive cross-selling and upselling opportunities, maintain high energy in a fast-paced environment, and work to meet or exceed performance targets while delivering value and exceptional customer experiences.