High-Energy Hospitality Expeditor & Support

Lever, Inc.; Natick (MA); On-site; USD 7,700 - 11,000; Full time

Benefits offered by this job

Tips

Job summary

Level99 in Natick, MA is seeking a Support/Expeditor to join our fast-paced hospitality team. You will review orders for dine-in, takeout and delivery, ensuring accuracy and timely preparation using our TOAST KDS system.

You’ll coordinate with front-of-house and back-of-house teams, maintain order quality, and support food runners. Weekend availability is required in this high-energy role.

Qualifications

• Weekend availability is a MUST.
• Organized, thorough, and precise.
• Loves a high-energy environment and stamina.
• Fluent in English and Spanish preferred.
• Analytical and systematic in thinking.
• Maintains composure under pressure.

Responsibilities

• Review and understand all guest orders, including in-restaurant dining, takeout and delivery
• Distinguish between our guest facing counter pickup window and Taproom orders, expediting accordingly
• Receive, check and pack all guest takeout orders
• Keep a close eye on quality, consistency, and ticket times
• Communicate effectively to both front of house and back of house teams
• Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
• Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
• Replenish sauces, ramekins, and specific containers designated to specific service areas
• Direct and assist food runners in delivering food

Skills

Weekend availability

Organized

Stamina

Bilingual EN/ES

Analytical thinking

Composure under pressure

Hospitality passion

Ticket times

BOH management

FOH management

Age 18+

Job description

Level99 in Natick, MA is seeking a Support/Expeditor to join our fast-paced hospitality team. You will review orders for dine-in, takeout and delivery, ensuring accuracy and timely preparation using our TOAST KDS system.

You’ll coordinate with front-of-house and back-of-house teams, maintain order quality, and support food runners. Weekend availability is required in this high-energy role.