High-Energy Casino Food Server — Fast-Paced Guest Experience

Boomtown Casino & Hotel New Orleans; Harvey (LA); On-site; USD 18,000 - 30,000; Full time

Job summary

PENN Entertainment is seeking a food server for its casino dining venues in Harvey, Louisiana. This role requires at least two years of experience in a high-volume restaurant, excellent customer service, and fluency in English.

You will greet guests, take orders, serve meals, and uphold high standards of safety and cleanliness. The position is on-site with opportunities to grow within a dynamic hospitality environment that values guest satisfaction and teamwork.

Qualifications

• Minimum two (2) years of food server experience in a high-volume, full-service restaurant.
• Must have excellent customer service and interpersonal skills.
• Must be able to read, write, speak, and understand English.

Responsibilities

• Greets and welcomes each guest seated in assigned station.
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
• Suggests items to guests based on expressed guest preferences.
• Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.

Skills

Customer service

Interpersonal skills

English proficiency

Job description

PENN Entertainment is seeking a food server for its casino dining venues in Harvey, Louisiana. This role requires at least two years of experience in a high-volume restaurant, excellent customer service, and fluency in English.

You will greet guests, take orders, serve meals, and uphold high standards of safety and cleanliness. The position is on-site with opportunities to grow within a dynamic hospitality environment that values guest satisfaction and teamwork.