Banquet Service Specialist — Flexible Hours

Boomtown Casino & Hotel New Orleans; Harvey (LA); On-site; USD 17,000 - 28,000; Part time

Job summary

PENN Entertainment in Harvey, LA, is seeking friendly restaurant servers to deliver fast, accurate food and beverage service. You will take orders, deliver meals promptly, and ensure guest satisfaction while maintaining accurate menu knowledge.

Candidates should have High School Diploma or equivalent, strong English skills, and the ability to work evenings, weekends, and holidays. Experience in high-volume dining and wine service is preferred for this role.

Qualifications

• High School Diploma or equivalent; prior high-volume restaurant experience preferred.
• Knowledge of wine service and table etiquette preferred.
• Must read/write/speak/understand English.

Responsibilities

• Provide fast, friendly, professional customer service to guests.
• Take and deliver food and beverages promptly, checking back for satisfaction.
• Maintain current menu knowledge including preparation techniques and ingredients.
• Suggest items to guests based on preferences.
• Resolve service issues according to established guidelines.
• Assist bussers with bussing, cleaning, and resetting tables.
• Maintain cleanliness of designated areas per health standards.
• Deep clean restaurant equipment as scheduled or required.
• Operate and maintain equipment according to safety procedures.
• Complete assigned side work as directed.
• Maintain confidentiality in all company matters.

Skills

Customer service

Teamwork

English proficiency

Wine service knowledge

Communication skills

Education

High School Diploma or equivalent

Job description

PENN Entertainment in Harvey, LA, is seeking friendly restaurant servers to deliver fast, accurate food and beverage service. You will take orders, deliver meals promptly, and ensure guest satisfaction while maintaining accurate menu knowledge.

Candidates should have High School Diploma or equivalent, strong English skills, and the ability to work evenings, weekends, and holidays. Experience in high-volume dining and wine service is preferred for this role.