High-Earning Service Advisor — Flexible Hours & Growth

AutoFair Automotive Group; Manchester (NH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K Plan with company match

Paid vacation

Growth opportunities

Paid Training

Team-based environment

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Job summary

AutoFair Ford in Manchester, NH, is seeking a Service Advisor to join our busy dealership service team. We offer a performance-based compensation plan with strong earning potential and a family-oriented work environment.

Join a well-established dealership with excellent technician and advisor support, comprehensive benefits, and growth opportunities. A flexible work schedule and team-based culture are part of our long-term job security offer.

Qualifications

• Strong organizational and interpersonal skills.
• Proven ability to manage others.
• Excellent time management and multitasking.
• Exceptional communication with customers.
• Professional appearance and demeanor.
• Consistent record of service and sales success.
• Team-oriented and self-motivated.
• Military experience welcomed but not required.
• Clean driving record and valid driver\'s license.

Responsibilities

• Oversee service orders and flow of Drive Lane; ensure prompt, courteous service.
• Take ownership of the customer experience and complete value-adding tasks.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure daily technician time is sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Maintain Customer Happiness scores at or above standards.
• Assist in diagnosing vehicle problems; order parts and tools as needed.
• Oversee warranty claims administration and supervisor of service dept.
• Set schedules and assign tasks to service department staff.
• Reinforce company policies and adhere to standards; ensure law compliance.
• Maintain good working relationships with factories and internal teams.
• Collaborate with management on service department hiring and discipline.

Skills

Leadership

Communication

Time management

Customer service

Team orientation

Job description

AutoFair Ford in Manchester, NH, is seeking a Service Advisor to join our busy dealership service team. We offer a performance-based compensation plan with strong earning potential and a family-oriented work environment.

Join a well-established dealership with excellent technician and advisor support, comprehensive benefits, and growth opportunities. A flexible work schedule and team-based culture are part of our long-term job security offer.