High-Earning Service Advisor — Flexible 5-Day Week

Wyatt-Johnson-Toyota; Clarksville (TN); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Flexible 5-Day Work Week

Paid Training & Development

Career Growth Opportunities

Employee Discounts on Services

Job summary

Wyatt Johnson Toyota, part of Hudson Automotive Group, seeks experienced Service Advisors for its high-volume service department. You will act as the liaison between customers and techs, build relationships, document service needs, and present maintenance options while maintaining trust and satisfaction.

The role offers a proven path for career growth, an award-winning team, extensive training, and incentives.

Qualifications

• Previous customer service experience required.
• Automotive service advising or automotive sales experience preferred.
• Proven track record of delivering outstanding customer experiences.
• Ability to effectively guide customers through the service process.

Responsibilities

• Serve as the liaison between customers and service team.
• Build lasting customer relationships through exceptional service experiences.
• Document service needs and present maintenance recommendations.
• Communicate with technicians to ensure efficient repair processes.
• Provide timely updates and follow-up during the service visit.
• Ensure customers leave with confidence in their service experience.
• Meet performance and customer satisfaction goals.

Skills

Customer service

Communication

CRM software

Problem-solving

Relationship-building

Emotional intelligence

Teamwork

Growth mindset

Tools

CRM software

Dealership technology platforms

Job description

Wyatt Johnson Toyota, part of Hudson Automotive Group, seeks experienced Service Advisors for its high-volume service department. You will act as the liaison between customers and techs, build relationships, document service needs, and present maintenance options while maintaining trust and satisfaction.

The role offers a proven path for career growth, an award-winning team, extensive training, and incentives.