High-Earning Service Advisor: Customer Experience & Growth

Krause Auto Group; Houston, Northern (TX, KY); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

Free health insurance option

401(k) with company match

HSA company contributions

Dental & vision insurance available

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Family-owned and operated culture

Long-term career stability

Supportive and team-oriented culture

Job summary

Krause Auto Group in Houston seeks a motivated Service Advisor to be the connection between customers and exceptional service. You’ll drive an outstanding customer experience while supporting efficient service department operations.

Join a fast-paced, family-owned organization with a long-standing reputation, robust benefits, and clear opportunities for advancement. If you excel in hospitality, organization, and teamwork, this role offers strong earning potential.

Qualifications

• Valid driver’s license with a clean driving record.
• Previous automotive service advisor or dealership experience preferred.
• Excellent communication and customer service skills.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Build strong customer relationships and create a positive service experience.
• Serve as the main point of contact throughout the repair process.
• Provide concierge-level support for customer questions and concerns.
• Communicate repair recommendations, timelines, and updates clearly.
• Oversee service orders and help manage workflow within the service drive.
• Distribute repair orders between technicians.
• Support warranty administration and service department processes.

Skills

Customer service

Communication

Organization

Leadership

Job description

Krause Auto Group in Houston seeks a motivated Service Advisor to be the connection between customers and exceptional service. You’ll drive an outstanding customer experience while supporting efficient service department operations.

Join a fast-paced, family-owned organization with a long-standing reputation, robust benefits, and clear opportunities for advancement. If you excel in hospitality, organization, and teamwork, this role offers strong earning potential.