High-Earning Collections Specialist (Mon-Fri, In-Office)

Columbia Debt Recovery LLC dba Genesis; Phoenix (AZ); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Opportunities for advancement

Paid sick time

Paid time off

Paid training

Referral program

Retirement plan

Vision insurance

Job summary

Genesis Collections is seeking experienced debt collectors in Phoenix, AZ, with a Monday–Friday schedule, 7:00 AM to 4:00 PM. The role emphasizes closing, negotiating, and compliant resolution of accounts in the multifamily housing sector.

Base pay plus uncapped commissions and monthly bonuses are offered, with full-time benefits and in-person testing during interviews. Qualified candidates should have at least 1 year in debt collection, excellent negotiation and communication skills, and the

Qualifications

• 1+ year debt collection experience preferred.
• Strong negotiation and objection handling skills.
• Professional phone presence and strong communication.

Responsibilities

• Manage and recover delinquent accounts in multifamily housing.
• Negotiate payment arrangements and settlements.
• Maintain compliance with FDCPA and company policies.
• Meet and exceed monthly performance goals.
• Document account activity accurately and thoroughly.
• Leverage technology to maximize account resolution.

Skills

Negotiation skills

Objection handling

Phone presence

Communication skills

Accounts receivable knowledge

Structured in-office work

Multitasking

Education

High School Diploma or equivalent

Tools

MS Office

Yardi software

Job description

Genesis Collections is seeking experienced debt collectors in Phoenix, AZ, with a Monday–Friday schedule, 7:00 AM to 4:00 PM. The role emphasizes closing, negotiating, and compliant resolution of accounts in the multifamily housing sector.

Base pay plus uncapped commissions and monthly bonuses are offered, with full-time benefits and in-person testing during interviews. Qualified candidates should have at least 1 year in debt collection, excellent negotiation and communication skills, and the