HHS Case Manager

RiseMe; Lakeport (CA); On-site; USD 36,000 - 44,000; Full time

Job summary

The Habematolel Pomo of Upper Lake is seeking a Case Manager to provide housing-related services under BFH and Home Safe grants, supporting families, at-risk adults, and individuals experiencing homelessness.

You will conduct intake assessments, manage housing placements, assist with benefits, maintain records, and ensure compliance with grant guidelines. A relevant degree or equivalent experience is required; a bachelor's is preferred.

Qualifications

• Associate degree in social work or related field.
• Two years of on-the-job case management, housing services, or social services experience.
• Ability to pass background checks and drug screening.
• Valid driver's license.
• Ability to pass federal drug standards.

Responsibilities

• Conduct housing intake assessments and develop service plans.
• Coordinate housing assistance and benefits applications.
• Assist clients in locating housing and work with landlords.
• Ensure documents are ready for housing applications.
• Maintain confidential client records and program documentation.

Skills

Housing programs

Case management

Confidentiality

Trauma-informed

Data systems

Microsoft Office

Communication

Education

Associate's degree in social work or related field

High School Diploma + 2 years case management experience

Bachelor’s degree in Social Work (preferred)

Tools

Microsoft Excel

CRM systems

Case management software

Job description

Description

The Case Manager will be responsible for providing comprehensive housing-related services under the Bringing Families Home (BFH) and Home Safe grant initiatives. This role will support families, at-risk adults, and individuals experiencing homelessness by offering case management, housing assistance, and benefits advocacy. The Case Manager will work collaboratively with the ICWA Advocate, Victim Services Coordinator, and other relevant departments to ensure holistic client support. This is a grant-funded position.

Essential Duties and Key Responsibilities

• Conduct housing intake assessments and develop individualized service plans for clients.
• Provide case management services, including coordinating housing assistance, rental support, and benefits applications.
• Assist clients in locating suitable housing and work with landlords to secure placements.
• Ensure clients are document-ready for housing applications and other supportive services.
• Utilize SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals to guide clients toward self-sufficiency.
• Maintain confidentiality, particularly for ICWA cases and domestic violence survivors.
• Coordinate services with other tribal departments and external agencies to enhance client support.
• Maintain accurate case files, progress notes, and required program documentation.
• Attend regular team meetings and provide updates on program outcomes and client progress.
• Participate in ongoing professional development and training programs.
• Track client progress, maintain detailed records and ensure that services are provided according to the grant guidelines and budget.
• Responsible for submitting grant reports by established deadlines.

Skills & Abilities

• Experience in social service settings providing direct services to clients.
• Knowledge of housing programs, benefits applications, and social service resources.
• Knowledge of case management systems and case planning techniques.
• Proficiency in maintaining client records and program documentation.
• Proficient in Microsoft Office, data systems, and communication technology.
• Highly organized with strong analytical, time management, and communication skills.
• Ability to handle sensitive information with professionalism and discretion, maintaining confidentiality and professional ethics.
• Familiarity with trauma-informed care and culturally responsive practices.
• Excellent verbal and written communication skills.
• Strong problem-solving skills to help clients address housing and benefits-related challenges.
• Strong relationship building and collaboration skills to work with various departments and external agencies.
• Flexibility to adapt to changing client needs and program requirements.
• Ability to work independently with minimal direction.

Education and Experience

Required:

• Associate's degree from an accredited university with a major in a social work field, or behavioral science, social science, or other related field; or a High School Diploma and two years of on-the-job training and experience in case management, housing services, or social services.
• Completion of a 40-hour Domestic Violence training course. (May be obtained within six months of hire.)
• Valid driver’s license and satisfactory motor vehicle report.
• Ability to successfully pass the required drug screen, background check and fingerprinting. Employer observes federal standards for controlled substances, including cannabis.

Preferred:

• Bachelor’s degree from an accredited university with a major in Social Work or related field of study.
• Experience working with Native American communities.

Physical Requirements

• Ability to sit, stand, walk, and perform light lifting (up to 15 lbs).
• Ability to use computers and communication devices.
• Ability to drive a motor vehicle for home visits and meetings.
• Requires specific vision capabilities, including close and distance vision.

Compensation:

The hiring range for this position is from $25.99 to $ 32.28. The compensation offered for this position will fall between this range based on the candidate’s level of applicable skills, experience, and education.

Who We are as a Tribe

The Habematolel Pomo of Upper Lake is a federally recognized Native sovereign nation. Our primary purposes relate to the overall well-being of our Tribal Members and our families. We have active programs and relationships with our Pomo tribal neighbors in Lake County, California that will help us preserve our Pomo culture. Many of these activities help us rediscover lost traditions and spiritual beliefs and help revive our dying languages. Because we know that the world is different from when our ancestors were here, our Tribe works very hard to learn other ways of achieving economic self-sufficiency. We engage in a variety of economic development strategies which would not only benefit our families but also our neighbors. We strive to make sure that wherever we do business, it is done in a manner that respects our neighbors and the larger community’s needs. In this vein, our Tribe looks forward to working with you.

Indian Preference

Native American Indian preference shall apply to the position in accordance with Title VII of the Civil Rights Act of 1964 (42 U.S.C. § 2000e-2(i)), regulations of the Office of Federal Contract Compliance Programs (41 C.F.R. § 60-1.5(a)(7)), and/or other relevant laws. Applicants claiming Indian preference must submit verification of Indian eligibility with their application.