Housing Disability Advocacy Program (HDAP) Technician I

Tolowa Dee-ni' Nation; Smith River (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Tolowa Dee-ni' Nation is seeking a Housing Disability Advocacy Program Technician I to provide housing resources to individuals at risk of homelessness. This role includes case management and will involve community outreach.

Successful candidates will assist those enrolled in housing programs and work directly with program participants. A background check is required.

Qualifications

• 2 years of practical experience in social/community services or case management.
• General knowledge of office technologies.
• Knowledge of history and culture of the Tolowa Dee-ni' Nation.

Responsibilities

• Provide housing resources and linkages to services for homeless individuals.
• Perform case management and eligibility tasks.
• Participate in community outreach activities.

Skills

Customer service skills

Interpersonal skills

Good communication skills

Education

Associate's degree or 4 years of experience

Bachelor's degree or 8 years of experience

High School Diploma or GED

Tools

Office software

Drivers license

Job description

Preference in filling vacancies

Preference in filling vacancies is given to qualified American Indian and Alaska Native candidates in accordance with the Indian Reorganization Act of 1934 (Title 25, USC, Section 472). If you are claiming Indian Preference, you must submit your Tribal documentation with your application.

Housing Disability Advocacy Program (HDAP) Technician I

The Housing Disability Advocacy Program (HDAP) Technician I will provide permanent and affordable housing resources and linkages to appropriate services to individuals who are experiencing homelessness or at risk of homelessness and who may have complex health or behavioral conditions. The Program Technician will assist and support homeless individuals enrolled in CFW’s housing programs and will work directly with program participants. This position will perform case management and eligibility tasks, participate in community outreach activities, work with community partners to expand knowledge and availability of housing resources in our service area, and contribute to the goals of the Community & Family Wellness Department.

All Tolowa Dee-ni' Nation employees must submit to a background check and abide by all Tribal, federal, and state laws. All employees must comply with Tolowa Dee-ni' Nation drug free workplace policy and will be subject to pre-employment, random, for-cause, and post-accident drug and alcohol testing. Qualified American Indian Preference applies.

Essential Duties and Responsibilities

Employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity, respect for traditional values, continual learning and improvement, compassion, teamwork, and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation, and consideration of others.

Required Knowledge

• General knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
• Knowledge of the history, culture and organization history of the Tolowa Dee-ni' Nation and the Tolowa people.
• Knowledge of current issues in the field of social welfare; social services programs including domestic and family violence, sexual assault, stalking and other public welfare programs on the federal, state, and local level.
• Knowledge of the Indian community, its organization, and needs.
• Knowledge of community support systems, health care and human service resources.

Required Skills and Abilities

• Customer service skills, interpersonal skills, and good communication skills.
• Ability to manage time and organize work to ensure efficient performance.
• Ability to follow policy, procedure and instructions, and actively communicate with supervisors to ensure understanding and manage work accordingly.
• Ability to understand and manage citizen confidentiality.
• Problem solving and critical thinking skills.
• Interpersonal skills and teamwork.

Education and Experience

• Associate's degree equivalent to four (4) years of experience.
• Bachelor's degree equivalent to eight (8) years of experience.
• High School Diploma or equivalent (GED).
• 2 years of practical experience in social and/or community services or determining eligibility and case management for services such as childcare subsidies, TANF, CalWorks, Housing Assistance subsidies, etc.
• Valid state issued driver's license and/or ability to obtain a California or Oregon driver's license. Must be insurable on the Nation's insurance policy.

Physical Requirements

• Use hands and arms to operate office or field equipment.
• Sit more than half the workday.
• Stand and/or walk less than half the workday.
• Bend, stretch, twist, crouch and/or reach.
• View electronic monitors for prolonged periods of time.
• Use hands and arm for repetitive motion tasks consistently for more than one hour at a time.
• Lift or carry unaided less than 50 pounds.
• Push or pull using up to moderate force.
• See and hear with normal acuity.

Working Conditions

• Work is conducted in a standard office environment.
• Moderate travel is required (up to 50% of the time).
• Work is sometimes in confined spaces and in areas of high noise and/or high/low temperatures.