Herons Restaurant Server PM

The Umstead Hotel & Spa; Cary (NC); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

The Umstead Hotel & Spa in Cary, NC is seeking a PM/Evening Server to deliver polite, professional service across the restaurant, bar, and dining areas. You will take orders, convey allergies, pour beverages, and ensure a flawless guest experience through teamwork.

Responsibilities include delivering food, bussing and resetting tables, coordinating with fellow servers, and assisting with In Room Dining as needed. A neat appearance is required.

Qualifications

• Experience in serving and hospitality required.
• Ability to accurately take food orders and note allergies.
• Prior restaurant experience preferred.
• Must maintain neat grooming and uniform.

Responsibilities

• Take and input guest orders accurately.
• Deliver food hot and cold to tables.
• Buss and reset tables; assist In Room Dining.
• Coordinate with servers for smooth dining.
• Provide hospitable, respectful guest interactions.

Skills

Serving experience

Hospitality experience

Customer service

Team coordination

Education

High school diploma or equivalent

Tools

Micros POS

Job description

Job Details

• Job Location: NC The Umstead Hotel and Spa - Cary, NC 27513
• Position Type: Full Time
• Salary Range: $32.00 - $35.00 Hourly
• Job Shift: PM/Evening
• Basic Job Function: To help the overall day to day operation and long term outlook of the restaurant; to give each guest top-rated service with quality knowledge, understanding and interest in every component of the dishes and beverages that they serve.

Job Description

Main duty is to provide polite, professional, fast, and courteous service. The level of professionalism expected is high. As a server, your section is the entire restaurant—the bar, the phone, the food line, etc. This isn’t to say you will have every table to yourself, all essential functions from taking orders to polishing glasses, pouring water and wine, bussing tables and resetting tables, to running food. All of these and more define our teamwork and attitude. Your positive attitude and how you fit into our team is essential. With that in mind the restaurant is your house and the guests are your guests. Treat them with respect, and you will receive the same in return. While the responsibility of assuring great service to the entire restaurant is big, with teamwork it becomes easy and flowing.

Job Requirements

• Report to work at the scheduled time, neatly groomed and in a clean uniform.
• Accurately take food order from guest, place it into micros 100% accurately, obtain information of allergies and or special needs and communicate that efficiently.
• Accurately deliver food from kitchen, Hot and Cold.
• Assist in the clearing and resetting of tables, and transport of food to and from kitchens.
• Coordinate activities with Servers to execute a smooth flowing dining experience for guests.
• Display a cordial, accommodating, and hospitable disposition while interacting with guests.
• Assist with In Room Dining service and performing duties in the kitchen, as assigned.
• Transport supplies as needed.
• In addition, other duties may be required as directed by your Manager.

*pay range includes tips*

QualificationsExperience

• Serving experience required; hospitality experience preferred
• Customer service: 1 year (Preferred)
• Restaurant experience: 1 year (Preferred)
• Serving: 1 year (Preferred)
• Food preparation: 1 year (Preferred)

Education

• High school or equivalent education required

Licenses or Certificates

• Ability to obtain and/or maintain any government required licenses, certificates or permits.

Grooming

• All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Restaurant type

• Fine dining restaurant

Shift

• 8 hour shift

Weekly day range

• Weekend availability