Bar Server

The Umstead Hotel & Spa; Cary (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Life insurance

Vision insurance

Paid time off

Employee discount

Tuition reimbursement

Job summary

The Umstead Hotel & Spa in Cary, NC is seeking a Bar & Lounge server to deliver exceptional service across our Bar & Lounge, Herons, and related outlets. You will join a team of Food & Beverage professionals dedicated to a memorable guest experience.

Responsibilities include taking accurate orders, delivering meals, supporting sidework, and collaborating with teammates to ensure smooth service. A friendly, professional attitude and a strong guest focus are essential.

Qualifications

• Experience in food & beverage service or hospitality preferred.
• Ability to speak, read, write and understand the primary language used by guests.
• Wosterful attitude and ability to work with a team to deliver guest satisfaction.

Responsibilities

• Provide polite, fast, precise, courteous and professional service to guests.
• Assist in other Bar & Lounge areas as needed to maintain a smooth dining experience.
• Maintain a hospitable and positive demeanor with guests and team members.

Skills

Guest service

Teamwork

Multitasking

Communication

Tools

Micros

Job description

Job Details

Job Location: NC The Umstead Hotel and Spa - Cary, NC 27513

Position Type: Full Time*

Pay range includes tips*

Basic Job Function

To help the overall day to day operation and long term outlook of the Bar & Lounge; to give each guest top-rated service with quality knowledge, understanding and interest in every component of the dishes and beverages that they serve.

Job Description

The essential job function is to provide polite, fast, precise, courteous and professional service to our guests. As a Bar & Lounge server, you are part of a larger team of Food & Beverage professionals, who hold the responsibility of providing our guests with a memorable experience. At times you will be asked to perform tasks in other areas of the Bar & Lounge, Herons, In Room Dining, Banquets and even the non F&B departments of the hotel. A positive attitude and embracing the power of supporting one another is essential part of the Bar & Lounge Team.

Job Requirements

• Report to work at the scheduled time, neatly groomed and in a clean uniform.
• Accurately take food order from guest, place it into micros 100% accurately, obtain information of allergies and or special needs and communicate that efficiently.
• Accurately deliver food from kitchen, Hot and Cold.
• Assist in the clearing and resetting of tables, and transport of food to and from kitchens.
• Coordinate activities with team members to execute a smooth flowing dining experience for guests.
• Display a cordial, accommodating, and hospitable disposition while interacting with guests.
• Stocking and Sidework.
• In addition, other duties may be required as directed by your Manager.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must be a self-motivator and motivator of others.
• Must work in a safe, prudent and organized manner.
• Must have a good knowledge of food and preparation.
• Must have or quickly acquire a good knowledge of wine.
• Must be able to relate to all levels of guests and management.
• Must have the ability to handle multiple tasks at one time.
• Must be able to consistently delight and satisfy our guest.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule

• 8 hour shift
• Weekend availability

Supplemental pay types

• Tips

Experience

• Serving Experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)