Herons PM Back Server

The Umstead Hotel & Spa; Cary (NC); On-site; USD 9,700 - 14,000; Full time

Job summary

The Umstead Hotel & Spa in Cary, NC, is hiring for a full-time PM/Evening server. The role offers an $8.50 per hour base rate with tips included, requiring professional, courteous guest service and teamwork in a fine-dining environment.

Responsibilities include taking orders, delivering food, bussing and resetting tables, and coordinating with servers to ensure a seamless dining experience for guests. High school or equivalent education is required, with wine knowledge preferred.

Qualifications

• Must have high school or equivalent education.
• Serving experience required; wine knowledge preferred.

Responsibilities

• Take orders accurately and deliver food from kitchen.
• Assist in clearing and resetting tables; bussing and running food.
• Coordinate with servers to ensure smooth dining flow.
• Maintain cordial, hospitable disposition with guests.

Skills

Serving experience

Wine knowledge

Education

High school diploma or equivalent

Job description

Job Details

Job Location: NC The Umstead Hotel and Spa - Cary, NC 27513

Position Type: Full Time

Job Shift: PM/Evening*pay range includes estimated tips* rate: $8.50/hr

Job Description

Main duty is to provide polite, professional, fast, and courteous service; The level of professionalism expected is high. Essential functions include taking orders, polishing glasses, pouring water and wine, bussing and resetting tables, and running food. All of these and more define our teamwork and attitude. Your positive attitude and how you fit into our team is essential. With that in mind, the restaurant is your house and the guests are your guests. Treat them with respect, and you will receive the same in return. While the responsibility of assuring great service to the entire restaurant is big, with teamwork it becomes easy and flowing.

Job Requirements

• Report to work at the scheduled time, neatly groomed and in a clean uniform.


• Accurately deliver food from kitchen, Hot and Cold.


• Assist in the clearing and resetting of tables, and food running


• Coordinate activities with Servers to execute a smooth flowing dining experience for guests.


• Display a cordial, accommodating, and hospitable disposition while interacting with guests.


• In addition, other duties may be required as directed by your Manager.

Qualifications / Education

High school or equivalent education required

Experience

• Serving experience required, some wine knowledge preferred.

Licenses or Certificates

Ability to obtain and/or maintain any government required licenses, certificates or permits.

Grooming

All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.

Physical

• Most work tasks are performed indoors though there will be also be restaurant seating as well as cocktail tables outdoors on the terrace.


• May be exposed to extreme weather conditions, including excessive heat and cold.


• Physical ability to walk and handle trays, food items, glasses, etc. in a safe and constructive manner for at least 4 hours at a time.


• Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.


• Must be able to lift up to 20 lbs. on a regular and continuing basis.


• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.


• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.


• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.


• Requires manual dexterity to use and operate all necessary equipment.


• Ability to stand and walk for prolonged periods.


• Ability to read, write and communicate effectively in English, both written and oral.