Banquet Server

The Umstead Hotel & Spa; Cary (NC); On-site; USD 11,020 - 20,664; Part time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

The Umstead Hotel & Spa in Cary, NC is seeking a part-time banquet server to deliver exceptional food and beverage service for functions. You will help with menu knowledge, setup, and guest interaction while maintaining a polished appearance and professional demeanor.

Responsibilities include assisting in buffet setups, coordinating with kitchen staff, and ensuring timely service with attention to guest satisfaction. A flexible schedule including evenings, weekends and holidays is required.

Qualifications

• Experience in upscale hotel, restaurant, or country club banquet service preferred.
• Ability to read, write and communicate effectively in English.
• Flexible shift including nights, weekends and holidays.

Responsibilities

• Report to work at the scheduled time, neatly groomed and in a clean uniform.
• Assist in service and setup of buffets, linen, china, glass, silver for functions with knowledge of menu items.
• Set up and break down beverage breaks and food displays; ensure timely service and guest satisfaction.
• Maintain back-of-house cleanliness and safety; comply with hotel vision and values.
• Work harmoniously with co-workers and supervisors; flexible in duties as directed by management.

Skills

Banquet serving

Customer service

English proficiency

Education

High School diploma or equivalent

Job description

Job Details

Job Location: NC The Umstead Hotel and Spa - Cary, NC 27513

Position Type: Part Time

The part time banquet server will serve the guests needs by providing exceptional knowledge of food & beverage menu items, as well as, information regarding preparation methods. They also assist in set-up of linen, china, glass, silver, and buffets/ food displays for each function in accordance with The Umstead Hotel standards.

*pay range includes tips*

Pay starts at $7.50/hour plus a percentage of the banquet service charge

The basic functions of this position are:

• Report to work at the scheduled time, neatly groomed and in a clean uniform.
• Participates in the service and removal of food during banquet functions by offering pre-determined menu selections to each table; maintaining knowledge of each selection's, origin, taste, and preparation method; communicating guest orders including any special needs or requests to the kitchen; checking completed kitchen orders with the guest's original order; transporting items to the guest table in a timely manner to ensure proper food quality and making self available to guests, clients, and group contacts to ensure satisfaction.
• Setting up, maintaining, inventorying and breaking down all beverage breaks and food buffets/ food displays
• Setting up of linen, china, glass, silver, for each function according to the banquet event order.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Being able to consistently perform tasks within a given time frame to insure all event components are setup on time.
• Being able to consistently perform tasks with little direct supervision.
• Maintain the back of the house cleanliness and safety
• Comply with The Umstead Hotel & Spa Vision and Values.
• Work harmoniously and professionally with co-workers and supervisors.
• In addition, other duties may be required as directed by your Manager.

Qualifications

• High School education or equivalent required
• 1-2 years banquet or restaurant server experience in an upscale hotel, restaurant, or country club. Previous four or five star banquet serving experience preferred.
• Must be able to work a flexible shift that includes nights, weekends and holidays
• Must be able to continuously stand/ walk a minimum of 8 hours
• Must be able to lift and carry up to 20 lbs. over the course of a shift.
• Must be able to bend, kneel, push and pull over the course of a shift.
• Ability to read, write and communicate effectively in English, both written and oral.
• All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.
• Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity and other element

Full Time Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Weekend availability