Heritage Center Assistant - C

Bexar County PA; United States; On-site; USD 24,000 - 28,000; Full time

Job summary

Bexar County Heritage Center is seeking an Assistant to support daily operations, greet visitors, and assist with educational exhibits. The role involves customer service, coordinating tours, and helping with displays and reservations.

The position requires a High School diploma or GED and at least one year of customer service experience, with the ability to perform basic math and communicate effectively with the public.

Qualifications

• Graduation from High School or GED and one year of customer service experience.
• Knowledge of general office procedures.
• Ability to perform basic mathematical calculations and respond to customer inquiries.

Responsibilities

• Opens center at designated hours and greets visitors.
• Assists visitors with kiosks and AV components and submits repair tickets when needed.
• Conducts tours and educational presentations for students and groups.
• Answers phones and handles general inquiries about the Center.
• Maintains reservation calendar and assists with exhibit setup and displays.

Skills

Customer service

Communication

Office procedures

Mathematical calculations

Education

High School Diploma or GED

Job description

Job Title Heritage Center Assistant - C Pay Rate Min to Mid Range $17.55 - $20.18 Time Type Full time

Under direct supervision, the position is responsible for opening and closing the Center, researching and developing special events, assisting with events, and providing customer support services and administrative assistance

Description

Duties and Responsibilities

Opens center at designated hours, greets visitors and invites visitors to engage with kiosks, interacts, and assists visitors using kiosks and other audio/visual components Checks kiosks, ensure they are operating correctly, and submits tickets for repair as needed Conducts tours and assists with educational presentations for students, visitors, and community groups Answers telephones and processes voice mail messages; responds to general questions regarding the Center and services offered by Bexar County Monitors activities and reports any behaviors that violate center guidelines Closes center at designated hours and notifies visitors of respective time of closing; closes out center as per procedures Assists other staff members with displays, signage, and other exhibit duties; assist with location set-up and breakdown at scheduled community events Assists with ordering and maintaining supplies, assisting with receiving and checking in deliveries Performs light internet research and helps with the development and installation of historical and educational displays for the public Maintains the center reservation schedule Performs other duties as required

Minimum Qualifications

Graduation from High School or General Education Development (GED) certificate and one (1) year of customer service experience Knowledge of general office procedures Skill in providing customer service Ability to perform basic mathematical calculations, ability to effectively communicate and respond to customer inquiries and complaints Ability to establish and maintain effective working relationships with coworkers, County employees, and the general public Must secure and maintain a favorable background investigation and clearance Must clear a pre-employment physical and a pre-employment drug screen test May be required to work more than 40 hours during the workweek

Working Environment and Physical Demands

Generally works indoors Occasionally gives tours and greets visitors outdoors Occasionally moves items weighing up to 15 pounds Occasionally moves about the office Frequently communicates with others; must be able to exchange accurate information Constantly operates a computer and other office productivity machinery Positions self to perform essential functions Must be able to remain in a stationary position

Working With Bexar County

• Employee benefits are strategically designed to support an employee and family, work/life balance.
• Employee Benefits | Bexar County, TX - Official Website
• Bexar County offers employees a competitive salary, retirement, and benefits.
• Many employee benefits are available to an employee’s spouse/plus one qualifying adult and dependent child(ren).
• Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.
• We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Are you looking to join a team that values respect, integrity, teamwork, accountability, and excellence? Become one of our 5,000+ public servants committed to building a better community through quality services.
• With nearly 5,000 employees from diverse backgrounds and disciplines, Bexar County offers a wide range of opportunities.
• Our 18 locations and campuses throughout the county jurisdiction are testament to our expansive reach.
• As public servants, Bexar County employees are dedicated to enhancing our community through exceptional service.
• Join us and become part of an organization that values accountability, professionalism, and innovation, all while striving for excellence in service.
• At Bexar County, we are committed to fostering a positive work environment that emphasizes reciprocity, professional growth, and a healthy work/life balance.
• This mutual commitment is evident in the strong bonds we maintain with our employees, even into their retirement.