Hereditary Cancer Testing Navigator — Phlebotomy & Support

HALO CENTERS LLC; West Hartford (CT); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid vacation, holidays, and sick time

FSA/HSA

Disability insurance

Employee discounts

Stock options

Ongoing training and growth

Job summary

HALO Precision Diagnostics is seeking a Patient Navigator (Patient Support & Phlebotomy) to guide patients through hereditary cancer genetic testing, coordinate care, and perform phlebotomy within a fast-growing healthcare technology setting.

The role emphasizes patient education, coordination with clinical teams, and ensuring a seamless patient experience across partner sites. Weekend or non-standard shifts are not required.

Qualifications

• Nationally certified phlebotomist with strong venipuncture skills.
• Minimum 2 years of clinical experience (front office or back office).
• Minimum 2 years of experience with insurance verification and prior authorizations.
• Current BLS certification.
• Experience with diagnostic or genetic specimen collection.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Valid driver's license and reliable transportation (if travel is required).

Responsibilities

• Guide patients through the hereditary cancer genetic testing process from start to finish.
• Provide clear, compassionate education on testing, procedures, and next steps.
• Serve as the primary patient contact to ensure a supportive and informed experience.
• Conduct structured patient consultations to ensure clarity, accuracy, and consistency.
• Build strong relationships with partner site staff, providers, and clinical teams.
• Act as a trusted extension of partner clinics and support daily workflow integration.
• Own patient cases, scheduling, follow-ups, and workflow coordination.
• Proactively identify and resolve barriers to patient testing or completion.
• Ensure HIPAA compliance and accurate data entry.

Skills

Phlebotomy skills

Clinical experience

Insurance verification

BLS certification

Genetic specimen collection

Independent work

Valid driver''s license

Education

CMA or RMA certification

Tools

EMR/EHR systems

Job description

HALO Precision Diagnostics is seeking a Patient Navigator (Patient Support & Phlebotomy) to guide patients through hereditary cancer genetic testing, coordinate care, and perform phlebotomy within a fast-growing healthcare technology setting.

The role emphasizes patient education, coordination with clinical teams, and ensuring a seamless patient experience across partner sites. Weekend or non-standard shifts are not required.