Hereditary Cancer Patient Navigator & Phlebotomy

HALO Diagnostics; Beverly Hills (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid vacation, holidays, and sick time

FSA and HSA

Job summary

HALO Diagnostics is seeking an Entry to mid-level Patient Navigator to support hereditary cancer testing at our Beverly Hills site. This role includes phlebotomy, patient education, and care coordination in a fast-paced clinic environment.

You will guide patients through education, scheduling, specimen collection, and follow-up while collaborating with clinicians and staff to ensure a seamless patient experience. This in-person position offers comprehensive benefits and growth opportunities.

Qualifications

• Nationally certified phlebotomist with strong venipuncture skills.
• Minimum of 2 years of clinical experience (front office or back office).
• Minimum of 2 years of experience with insurance verification and prior authorizations.
• Current BLS certification.
• Experience with diagnostic or genetic specimen collection.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Valid driver's license and reliable transportation (if travel is required).

Responsibilities

• Guide patients through the hereditary cancer genetic testing process from start to finish.
• Provide clear, compassionate education on testing, procedures, and next steps.
• Serve as the primary patient contact to ensure a supportive and informed experience.
• Conduct structured patient consultations to ensure clarity, accuracy, and consistency.
• Build strong relationships with partner site staff, providers, and clinical teams.
• Act as a trusted extension of partner clinics and support daily workflow integration.
• Adapt to changing clinic needs, schedules, and priorities while maintaining service quality.
• Own patient cases, scheduling, follow-ups, and workflow coordination.
• Proactively identify and resolve barriers to patient testing or completion.
• Ensure timely callbacks and consistent communication with patients and partners.
• Perform venipuncture and collect blood specimens for genetic testing.
• Ensure proper patient identification, labeling, handling, and transport of specimens.
• Follow all clinical protocols, safety standards, and compliance requirements.
• Maintain accurate documentation in EMR/EHR systems.
• Build expertise in genetic testing workflows, insurance processes, and patient eligibility.
• Support insurance verification and authorization processes as needed.
• Ensure HIPAA compliance and accurate data entry.
• Confidently answer patient questions regarding testing and next steps.
• Create a welcoming, professional, and supportive environment for patients.
• Respond to patient concerns with empathy and clarity.
• Identify and help resolve barriers such as scheduling, insurance, or workflow issues.
• Support creative solutions to improve patient completion and outcomes.

Skills

Phlebotomy expertise

Clinical experience

Insurance verification

BLS certification

Genetic specimen collection

Independent working

Driver's license

Education

CMA or RMA certification

Tools

EMR/EHR systems

Job description

HALO Diagnostics is seeking an Entry to mid-level Patient Navigator to support hereditary cancer testing at our Beverly Hills site. This role includes phlebotomy, patient education, and care coordination in a fast-paced clinic environment.

You will guide patients through education, scheduling, specimen collection, and follow-up while collaborating with clinicians and staff to ensure a seamless patient experience. This in-person position offers comprehensive benefits and growth opportunities.