Help Desk Technician - MIDS - TS/SCI with POLY
General Dynamics Information Technology
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Benefits offered by this job
Job summary
General Dynamics Information Technology is seeking a Help Desk Technician II to provide technical support for network, desktop, and systems hardware and software. The role emphasizes reliable service delivery and customer-focused support across enterprise IT environments.
Candidates should have a High School Diploma or GED and 0+ years of related experience, plus Security+ CE and PWS 9.1 certifications. The position offers growth through paid education and certifications and a strong benefits
Qualifications
- High School Diploma or GED required.
- 0+ years of related experience required.
- Security+ CE and PWS 9.1 certifications (A+, HDI-CSR, HDI-SCD, HDI-SCA, ITIL, Microsoft 365) required.
Responsibilities
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
Skills
Education
Tools
Job description
Help Desk Technician
Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter.
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- Education: High School Diploma/GED
- Required Experience: 0+ years of related experience
Required Certs:
- 1. Security+ CE
- 2. PWS 9.1 (A+, HDI-CSR, HDI-SCD, HDI-SCA, ITIL, Microsoft 365)
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
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