Help Desk Technician - DAYS - TS/SCI W/ POLY

General Dynamics Information Technology; Maryland; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits and wellness packages

401K with company match

Competitive pay and paid time off

Job summary

General Dynamics Information Technology is seeking a Help Desk Technician III in Maryland. This position requires an Associate's degree and 4+ years of related experience. Ideal candidates should possess Security+CE and PWS 9.1 certifications. The role is full-time during daytime shifts, and offers growth opportunities, comprehensive benefits, and a supportive work environment that promotes professional development. Join a team that values innovation and service excellence.

Qualifications

• 4+ years of related experience in IT support.
• Must possess Security+CE and PWS 9.1 certifications.

Skills

Experience in Help Desk support

Customer service skills

Education

Associates of Arts/Associates of Science

Tools

Security+CE certification

PWS 9.1 certification

Job description

Help Desk Technician

Shift: Days - 0600 - 1400

Days: Mon-Fri

Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

What You’ll Need to Succeed

• Education: Associates of Arts/Associates of Science
• Experience: 4+ years of related experience

Required Certs

• Security+CE
• PWS 9.1

GDIT Is Your Place

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

Own Your Opportunity

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.