Help Desk Technician

Egreenservices; Tallahassee (FL); On-site; USD 49,000 - 72,000; Full time

Benefits offered by this job

Mentorship

Benefits

Internship program

Job summary

Realty Partners Group in Tallahassee, FL is seeking a Help Desk Technician who shares our obsession with fast, reliable IT support and strong leadership. You will help decide when to buy or build solutions, bridge scripting and security tasks, and keep infrastructure running smoothly in a hands-on internship-to-full-time path.

Ideal candidates have a year of Group Policy experience, a practical mindset for prioritization, and a readiness to own incidents from detection to resolution.

Qualifications

• Ownership mindset and adaptability for evolving business needs.
• Penetration testing depth and antivirus management experience.
• Strong prioritization skills and ability to manage incidents.

Responsibilities

• Decide when to buy prioritization versus build it.
• Bridge scripting and security tasks to integrate platforms.
• Configure and manage infrastructure as code across environments.
• Stand up observability to detect failures before customers.
• Containerize applications and manage deployments with PowerShell.
• Keep the ticketing system pipeline green for timely deployments.
• Slice complex tech stacks into deployable Group Policy services.

Skills

Ownership

Penetration Testing

Antivirus Management

Prioritization

Nagios

Attention to detail

Debugging

Tools

PowerShell

Job description

We ship fast and break very little, and we want a Help Desk Technician who shares that obsession with Team Leadership. If 1 years of Group Policy sits behind you, Realty Partners Group offers $49,000 - $72,000, an internship setup, and a ladder worth climbing.

Key Responsibilities

• Decide when to buy Prioritization versus build it for Realty Partners Group's Tallahassee, FL stack
• Bridge Bash Scripting and Penetration Testing so the two halves of Realty Partners Group's platform finally talk
• Configure and manage infrastructure as code across staging and production
• Stand up observability so Realty Partners Group sees failures before customers in FL do
• Containerize applications and manage deployments with PowerShell and Team Leadership
• Keep the Ticketing Systems build pipeline green so Tallahassee deploys never wait on a red light
• Slice the fast-growing technology monolith into Group Policy services Tallahassee, FL can deploy alone

What You'll Bring

• Flexibility to adapt your approach as business needs evolve
• An appetite for ownership that scales with the stakes
• Equal parts Penetration Testing depth and Antivirus Management curiosity
• The kind of attention to detail that catches what spell-check misses
• Working knowledge of Prioritization alongside transferable Nagios chops
• The grit to debug at 4pm on a Friday without complaint
• Practical Prioritization skills sharpened in an internship setting

At Realty Partners Group, our mission is to make technology simpler, faster, and more accessible for everyone in Tallahassee, FL and beyond. Inclusion isn't a poster on the Tallahassee, FL wall; it's who gets pulled into the room and heard.

We frame the offer around growth: $49,000 - $72,000 today, mentorship now, benefits always, and the flexibility to live well in FL.