Help Desk Technician

Filetwigbay; Renton (WA); On-site; USD 98,000 - 138,000; Full time

Job summary

DataFlow Systems in Renton, WA is hiring a Help Desk Technician who treats latency budgets like personal grudges and Active Directory like a second language. The role pays $98,000 - $138,000 per year with contract hours and growth opportunities.

You will stitch Patch Management events into the Remote Desktop pipeline, pair-program tricky edge cases with engineers in Renton, tune queries for high-throughput workloads, and implement secure authentication flows using Delegation, plus stand up

Qualifications

• Good TCP/IP judgment when the textbook answer doesn't fit.
• Humility to revise strong opinions when data argues back.
• Hands-on experience with Delegation workflows and tooling.
• Hands-on familiarity with SCCM, sharpened by Active Directory side projects.
• Comfort presenting to mid-level leadership.

Responsibilities

• Stitch Patch Management events into the Remote Desktop pipeline feeding DataFlow Systems's technology reports.
• Pair-program tricky Patch Management edge cases with engineers across Renton, WA.
• Tune database queries and schemas for high-throughput DataFlow Systems workloads.
• Maintain and improve CI/CD infrastructure across WA engineering teams.
• Untangle the Attention to Detail dependency knots that have slowed Renton releases for months.
• Implement secure authentication and authorization flows using Delegation.
• Stand up observability so DataFlow Systems sees failures before customers in WA do.

Skills

TCP/IP

Leadership communication

Delegation workflows

SCCM

Active Directory

Tools

Active Directory

SCCM

Job description

We're hiring a Help Desk Technician who treats latency budgets like personal grudges and Active Directory like a second language. The promise is concrete — $98,000 - $138,000, contract hours, 5 years honored, and a technology role at DataFlow Systems that grows with you.

Key Responsibilities

• Stitch Patch Management events into the Remote Desktop pipeline feeding DataFlow Systems's technology reports
• Pair-program tricky Patch Management edge cases with engineers across Renton, WA
• Tune database queries and schemas for high-throughput DataFlow Systems workloads
• Maintain and improve CI/CD infrastructure across WA engineering teams
• Untangle the Attention to Detail dependency knots that have slowed Renton releases for months
• Implement secure authentication and authorization flows using Delegation
• Stand up observability so DataFlow Systems sees failures before customers in WA do

What You'll Bring

• Proven TCP/IP judgment when the textbook answer doesn't fit
• The humility to revise strong opinions when the data argues back
• Hands-on experience with modern Delegation workflows and tooling
• Hands-on familiarity with SCCM, sharpened by Active Directory side projects
• Demonstrated comfort presenting to mid-level leadership

DataFlow Systems is a small but people-first WA company that punches well above its weight in the technology space. At DataFlow Systems you can challenge your skip-level's plan and still get a thank-you for it.

We offer $98,000 - $138,000, performance bonuses, comprehensive insurance, and the freedom to shape how and where you work.

We just reopened this Help Desk Technician req and are eager to meet new people.