Help Desk Technician
Rich Township High School District 227
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Job summary
Rich Township High School District 227 is seeking an entry-level Help Desk Technician to support our IT operations. You will assist users, manage tickets, and help maintain hardware and software inventory, with focus on Microsoft 365 and standard support workflows.
Ideal candidates have a basic understanding of ticketing systems, automation concepts, and strong customer service skills. This is a full-time IT role within the Education Administration Programs sector.
Qualifications
- Entry level IT role
- Experience with Microsoft 365 is preferred
- Familiarity with ticketing systems and automation is desirable
- Experience with inventory management and customer service
Tools
Job description
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Qualification: M365, Gopher, Ticketing system, Automation, Inventory Management, Customer Service.
- Entry level
- Full-time
- Information Technology
- Education Administration Programs
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