Help Desk Tech: Career Growth & Daily Pay

Crew Carwash; Indianapolis (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Daily pay options

Paid Time Off + 6 holidays

Free car washes

Industry-leading training

Tuition reimbursement and IT certs

Health, dental, vision

401K with company match

Job summary

Humanly is seeking a Help Desk Technician to deliver level 1 IT support across all carwash locations and for the internal support team. You will handle telephone and email requests, triage tickets, and deploy new IT assets with a focus on reliable, friendly service.

Strong knowledge of Windows operating systems and Microsoft troubleshooting is required, along with a customer-centric attitude. Shift typically runs Sunday through Thursday, 5:30am–3:30pm, with growth opportunities in a supportive

Qualifications

• High school diploma or equivalent is required.
• A+ or Network+ certification is highly preferred.
• Bachelor's or Associate degree in IT is a plus.

Responsibilities

• Provide level 1 telephone/email support for all Crew locations.
• Respond to ticketing portal break/fix and new IT requests.
• Repair, image, and configure new IT assets for deployment.
• Troubleshoot applications and hardware issues to resolve user problems.
• Maintain quality while delivering prompt service.

Skills

Windows OS

Microsoft troubleshooting

Customer support

Ticketing system

Hardware troubleshooting

Education

High school diploma or equivalent

A+ or Network+ certification

Associate or Bachelor's in IT

Job description

Humanly is seeking a Help Desk Technician to deliver level 1 IT support across all carwash locations and for the internal support team. You will handle telephone and email requests, triage tickets, and deploy new IT assets with a focus on reliable, friendly service.

Strong knowledge of Windows operating systems and Microsoft troubleshooting is required, along with a customer-centric attitude. Shift typically runs Sunday through Thursday, 5:30am–3:30pm, with growth opportunities in a supportive