Help Desk & Systems Automation Engineer (Hybrid)

Egreenservices; Fort Collins (CO); Hybrid; USD 82,000 - 122,000; Full time

Job summary

Kaiser Permanente in Fort Collins, CO is hiring a Help Desk Technician to design, build, and ship software that serves millions of users daily. This hybrid role offers a clear path for career advancement and a compensation range of $82,000-$122,000.

The role emphasizes PowerShell automation, Cisco IOS code quality, and Linux Bash expertise, with a focus on owning initiatives and delivering scalable solutions for our growing user base in Colorado.

Qualifications

• At least 4 years of standing behind your own estimates.
• Experience with PowerShell automation and scripting.
• Familiarity with Cisco IOS and code reviews.
• Ability to translate findings into recommendations.

Responsibilities

• Automate the PowerShell tasks that drain Fort Collins, CO engineering hours.
• Guard Cisco IOS codebase quality through reviews.
• Write clean, scalable code for Kaiser Permanente's growing user base.
• Build the Microsoft Intune feature to win back CO accounts.
• Translate napkin ideas into PowerShell prototypes.
• Lead TCP/IP incident postmortem to prevent outages.
• Reduce TCP/IP cold-start times for faster wake of CO users.

Skills

Multitasking

Adaptability

Conflict Resolution

Data interpretation

Ownership mindset

Tools

PowerShell

Cisco IOS

Linux Bash

Microsoft Intune

Job description

Kaiser Permanente in Fort Collins, CO is hiring a Help Desk Technician to design, build, and ship software that serves millions of users daily. This hybrid role offers a clear path for career advancement and a compensation range of $82,000-$122,000.

The role emphasizes PowerShell automation, Cisco IOS code quality, and Linux Bash expertise, with a focus on owning initiatives and delivering scalable solutions for our growing user base in Colorado.