Help Desk Support Specialist

Tekchix; New Orleans (LA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

401K contributions

Job summary

Tekchix in New Orleans is seeking an on-site IT Support Specialist to assist end users with PC and network issues, install and configure hardware and software, and maintain IT systems. The role requires hands-on desktop support experience and strong communication skills to help users resolve problems efficiently.

You will work Monday through Friday during normal business hours, receive comprehensive benefits, and have opportunities to grow your skills in system and network administration within

Qualifications

• 3+ years of Desktop Support experience.
• Strong troubleshooting of PC and networking issues.
• Excellent oral communication and customer service.
• Experience with Active Directory and Office 365.
• Experience using ticketing software.

Skills

Desktop support

Networking troubleshooting

Customer service

Active Directory

Office 365

Ticketing software

Job description

Direct Hire Opportunity for an on-site IT Support Specialist in the New Orleans area.

Benefits of working for this company:

• Opportunity to learn complex system and network administration skills and grow within the company.
• 100% of healthcare coverage, paid time off, 401K contributions, and other competitive benefits.
• Work-life balance - this is a Monday-Friday position during normal working hours. No after-hours work necessary.

Requirements:

• 3+ years of Desktop Support experience.
• Strong understanding of troubleshooting PC and networking issues.
• Strong customer service skills and excellent oral communication.
• Experience working with Active Directory and Office 365.
• Experience working with ticketing software.