Help Desk Support Specialist

The Connor Group; Dayton (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a dynamic organization that is a national leader in upscale apartment management. This role offers the chance to showcase your technical support skills in a fast-paced environment where detail and customer service are paramount. With a commitment to innovation and leadership, the company provides excellent health benefits from day one and a unique opportunity to earn equity and become a partner. If you're passionate about IT operations and thrive in a challenging atmosphere, this is the perfect opportunity to elevate your career.

Benefits

401(k) with company match up to 9%

Health benefits starting from day one

Opportunity to earn equity in the company

Qualifications

• 2-3 years of experience in help desk or technical support.
• Proficiency with Office 365 and basic networking concepts.

Skills

Technical Issue Resolution

Customer Service

Problem Solving

Organization

Attention to Detail

Self-Starter

Tools

Office 365

Help Desk Ticketing Software

CRM Platforms

Job description

Join a game-changing organization

Does this describe you?

• Do your achievements put you in the top 5% of everything you do?
• Are you skilled at resolving technical issues while maintaining exceptional customer service?
• Do you have a track record of troubleshooting and solving complex problems efficiently?
• Are you highly organized and capable of managing multiple priorities in a fast-paced environment?
• Are you detail-oriented and passionate about ensuring seamless IT operations?
• Are you a self-starter and relentless in pursuit of solutions to problems?
  
  

If this describes you, this is your opportunity to be a part of a high growth, privately held organization. The Connor Group is a national leader in operating upscale apartment communities and is considered the best in its industry.

The Connor Group is a national leader in owning and operating luxury apartment communities. In just over 32 years, we’ve grown from zero to $5 billion in assets. Along the way, we’ve won national awards for best culture, innovation, leadership, and community involvement.

Qualified candidates should possess:

• 2-3 years of experience in a help desk or technical support role.
• Proficiency with Office 365 and basic networking concepts.
• Experience with help desk ticketing software and CRM platforms.
• Demonstrates GRIT, which in our world is defined as passion and perseverance
  
  

The successful candidate will be afforded the following opportunities:

• Best in the business 401(k) with company match up to 9%
• Excellent health benefits that start from day one, paid for by the company
• Ability to earn equity in the company by becoming a partner