Help Desk Specialist II

Trace Systems Inc.; Washington (District of Columbia); On-site; USD 60,000 - 75,000; Full time

Job summary

Join Trace Systems as a Help Desk Specialist II and support the Naval Research Lab. You'll be responsible for critical IT support, ensuring systems run smoothly while maintaining cybersecurity. Candidates must have a Secret clearance and possess strong analytical and communication skills for this full-time role.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Minimum of five years specialized experience in IT support.
• Experience in technical documentation and end-user training.
• Must possess a Secret clearance and meet cybersecurity training requirements.

Responsibilities

• Ensure seamless installation, operation, and maintenance of data applications.
• Bolster cybersecurity defenses as part of IT support.
• Assist in user training and documentation.

Skills

Interpersonal skills

Communication skills

Analytical skills

Education

High School Diploma

Job description

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Senior Technical Recruiter & ATS Lead Administrator at Trace Systems

Job Title: Help Desk Specialist II

Job Location: Naval Research Lab, Washington, DC

Job Responsibilities:

Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist II to play a pivotal role in supporting the prestigious Naval Research Lab (NRL). As a key member of our team, you'll be entrusted with ensuring the seamless installation, operation, and maintenance of critical data and applications hosted by NRL, all while bolstering cybersecurity defenses.

This isn't just your ordinary desk job. You'll be at the forefront of innovation, building your personal skill sets, tackling diverse challenges and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours from 0600 – 1800 EST Monday through Friday, you'll enjoy a balanced work-life schedule that allows you to thrive both personally and professionally.

Don't miss this opportunity to be part of something extraordinary. Join us at Trace Systems and take your career to new heights while making a real impact in the world of technology and defense. Apply now and let's shape the future together!

This is a pipeline position.

Minimum Qualifications:

• Active, in-scope US Government issued Secret clearance.
• Due to the nature of the work and US Government requirements, US Citizenship is required.
• Must meet 8570 IAT II (Sec+) or higher.
• Minimum of five (5) years of specialized experience and knowledge of hardware, software, information assurance or business analytical support.
• Experience must include at least two of the following areas: technical and user documentation, end-user training, network support, information assurance or general administrative support.
• Must possess good interpersonal, communication, and analytical skills.

Education:

• High School Diploma

Trace Systems

Trace Systems, headquartered in Vienna, Virginia, was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at: www.tracesystems.com. #jointracesystems

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Defense and Space Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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