Help Desk Analyst: Windows 11 + AD, Travel Required

STI; Franklin (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology services company in Tennessee is seeking a skilled technician to manage hardware and software installations and support. Responsibilities include diagnosing and resolving technical issues, providing mentorship, and developing innovative solutions to problems. Candidates should have strong experience with Windows 11 and be capable of managing file servers, Active Directory, and GPO settings. Travel is required. Competitive compensation and growth opportunities are available.

Qualifications

• Strong experience supporting Windows 11.
• Ability to manage file servers and settings.
• Skills in using Active Directory and Group Policy Objects (GPO).

Responsibilities

• Independently installs, maintains, and configures hardware and software.
• Diagnoses and resolves customer issues across technology domains.
• Mentors junior staff through conversation and documentation.

Skills

Strong experience supporting Windows 11

File server management

Active directory

GPO settings

Job description

A technology services company in Tennessee is seeking a skilled technician to manage hardware and software installations and support. Responsibilities include diagnosing and resolving technical issues, providing mentorship, and developing innovative solutions to problems. Candidates should have strong experience with Windows 11 and be capable of managing file servers, Active Directory, and GPO settings. Travel is required. Competitive compensation and growth opportunities are available.