Help Desk Analyst II - Windows 11 & Server Support (Onsite)

STI; Kentucky; On-site; USD 50,000 - 70,000; Full time

Job summary

STI is seeking a Help Desk Analyst 2 to work onsite in Franklin or Madison County, OH. The role involves installing, maintaining, configuring, and administering hardware/software while providing solutions across multiple technological domains.

The ideal candidate will have strong experience with Windows 11, file server management, Active Directory, and GPO settings. Travel is required, and the position offers opportunities for informal mentorship.

Qualifications

• Strong experience supporting Windows 11.
• Experience with file server management, active directory, GPO settings.

Responsibilities

• Installs, maintains, configures, upgrades, and administers hardware/software.
• Develops innovative solutions to problems.
• Diagnoses, analyzes, and resolves customer issues.

Skills

Windows 11 support

File server management

Active Directory

GPO settings

Job description

STI is seeking a Help Desk Analyst 2 to work onsite in Franklin or Madison County, OH. The role involves installing, maintaining, configuring, and administering hardware/software while providing solutions across multiple technological domains.

The ideal candidate will have strong experience with Windows 11, file server management, Active Directory, and GPO settings. Travel is required, and the position offers opportunities for informal mentorship.