Hebrew Travel Support Specialist — Relocate to Sofia
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Benefits offered by this job
Job summary
Mercier Consultancy Group in Sofia, Bulgaria, is hiring a Hebrew-speaking Travel Support Advisor. The role focuses on delivering expert assistance to international travelers and managing bookings, cancellations, and itinerary changes.
The ideal candidate will be fluent in Hebrew, have travel or hospitality experience, and excel in customer service and CRM usage. This on-site position offers relocation support and opportunities for growth within the travel industry.
Qualifications
- Hebrew fluency required (spoken and written).
- Experience in travel, hospitality, or customer service preferred.
- Excellent communication and problem-solving skills.
Responsibilities
- Provide world-class customer support to travelers, ensuring seamless trip experiences.
- Resolve complex travel-related inquiries including bookings, cancellations, and itinerary adjustments.
- Represent a major global brand by delivering professional, empathetic, and efficient communication in Hebrew.
- Collaborate with international teams within the travel industry to streamline service delivery.
- Maintain high quality standards for travel consultation while meeting daily performance metrics.
- Handle real-time travel disruptions with a focus on problem-solving and customer satisfaction.
Skills
Tools
Job description
Mercier Consultancy Group in Sofia, Bulgaria, is hiring a Hebrew-speaking Travel Support Advisor. The role focuses on delivering expert assistance to international travelers and managing bookings, cancellations, and itinerary changes.
The ideal candidate will be fluent in Hebrew, have travel or hospitality experience, and excel in customer service and CRM usage. This on-site position offers relocation support and opportunities for growth within the travel industry.
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