Hebrew Speaking Travel Support Advisor - Work In Sofia, Bulgaria

Recruitment By Ierotheos; United States; Remote; USD 16,000 - 27,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

Relocation Concierge Service

Monthly Performance Bonus

Job summary

Mercier Consultancy Group is seeking a Hebrew-speaking Travel Support Advisor to join our relocation-focused team in Bulgaria. You will assist travelers with bookings, changes, and inquiries via phone, email, and chat, delivering exceptional service in a fast-paced environment.

Opportunities include fully paid relocation, comprehensive training, health insurance, and a monthly salary with performance bonuses. Fluent Hebrew and strong English are essential for international communications.

Qualifications

• Hebrew: native or fluent (spoken and written).
• Strong command of English for international communication.
• Experience in customer service or travel industry is highly valued.
• Excellent problem-solving skills and ability to thrive in fast-paced environments.

Responsibilities

• Provide customer support to travelers via phone, email, and chat.
• Assist with flight, hotel, and car rental bookings to ensure smooth travel experiences.
• Manage itinerary changes, cancellations, and rebookings with attention to detail.
• Resolve complex travel issues proactively to maintain customer satisfaction.
• Coordinate with global partners to manage reservations and travel service agreements.

Skills

Hebrew language

English proficiency

Customer service

Travel industry knowledge

Tools

Travel management system

Job description

Hebrew Speaking Travel Support AdvisorAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and specialized business process outsourcing. We bridge the gap between global talent and industry-leading corporations, consistently placing high-caliber professionals in rewarding international careers.

Job Overview

We are currently seeking a motivated professional for a Hebrew Speaking Travel Support Advisor position in Bulgaria, working directly within the dynamic travel industry. This role offers an incredible opportunity to launch your career in a vibrant capital, with all logistical support handled by our dedicated team to ensure your successful relocation.

Key Responsibilities

• Provide world-class customer support to travelers via phone, email, and chat for all travel-related inquiries.

• Assist customers with flight, hotel, and car rental bookings, ensuring a seamless travel experience within the industry.

• Manage travel itinerary changes, cancellations, and rebooking requests with high attention to detail.

• Resolve complex travel issues proactively to ensure high levels of customer satisfaction.

• Coordinate with global partners to manage reservations and travel service agreements.

• Document all interactions accurately within the travel management system.

• Maintain comprehensive knowledge of travel industry regulations, destinations, and partner policies.

• Native or fluent Hebrew (spoken and written).

• Strong command of the English language for international business communication.

• Previous experience in customer service or the travel industry is highly valued.

• Excellent problem-solving skills and the ability to thrive in a fast-paced environment.

• A passion for travel and delivering exceptional service to Hebrew-speaking clients.
  What We Offer

• Competitive Monthly Salary

• Fully Paid Training

• Health Insurance

• Fully Paid Relocation Package (flight, transfer, hotel)

• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in

• Monthly Performance Bonus

• And Much More…
  Life in Bulgaria

Choosing one of our Hebrew-speaking jobs means embracing a high quality of life in a country known for its breathtaking landscapes and rich history. Bulgaria offers a wonderful climate, a blend of traditional culture and modern nightlife, and a rapidly growing international community that makes finding jobs in Bulgaria a popular choice for expatriates from across the globe.

Beyond the professional benefits of the Hebrew Speaking Travel Support Advisor position in Bulgaria, you will enjoy a low cost of living and world-class culinary experiences. Our seamless relocation process ensures you can focus on enjoying everything that Bulgaria has to offer while we take care of your transition to a new and exciting life.