Heavy Field Service Technician — On-Site Equipment Repairs

Hugg & Hall; Jonesboro (AR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance (Medical, Dental, Vision, &

Life Insurance

Quarterly bonuses

Overtime after 8 hours per day

Factory Training

Generous PTO

Paid Holidays

401k with company match

Job summary

Hugg & Hall Equipment Company in Arkansas is seeking a Heavy Field Service Technician with mechanical knowledge and strong customer service skills. You will travel to customer sites to repair heavy equipment, diagnose issues, and restore operation while upholding safety standards.

The role emphasizes clear communication with sales staff, coordinators, managers, and customers about downtime and progress. You will work with minimal supervision, follow DOT safety rules, and contribute to a

Qualifications

• Minimum 3 years of mechanical training/education and/or related field experience.
• Ability to obtain or possess a complete line of tools needed for customer sites.
• Must be at least 21 years old and have a clean driving record.
• Ability to obtain DOT medical certification.

Responsibilities

• Troubleshoot and repair heavy equipment at customer locations to return units to safe, operational condition.
• Communicate downtime, progress, and safety updates with Sales, Coordinators, Managers, and Customers.
• Operate safely with minimal supervision, following company safety standards and DOT requirements.

Skills

Mechanical knowledge

Customer-service oriented

Communication skills

Reading schematics

Education

High school diploma

3 years mechanical training/experience

Job description

Hugg & Hall Equipment Company in Arkansas is seeking a Heavy Field Service Technician with mechanical knowledge and strong customer service skills. You will travel to customer sites to repair heavy equipment, diagnose issues, and restore operation while upholding safety standards.

The role emphasizes clear communication with sales staff, coordinators, managers, and customers about downtime and progress. You will work with minimal supervision, follow DOT safety rules, and contribute to a