HEAVY FIELD SERVICE TECHNICIAN

Hugg & Hall; Jonesboro (AR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance (Medical, Dental, Vision, &

Life Insurance

Quarterly bonuses

Overtime after 8 hours per day

Factory Training

Generous PTO

Paid Holidays

401k with company match

Job summary

Hugg & Hall Equipment Company in Arkansas is seeking a Heavy Field Service Technician with mechanical knowledge and strong customer service skills. You will travel to customer sites to repair heavy equipment, diagnose issues, and restore operation while upholding safety standards.

The role emphasizes clear communication with sales staff, coordinators, managers, and customers about downtime and progress. You will work with minimal supervision, follow DOT safety rules, and contribute to a

Qualifications

• Minimum 3 years of mechanical training/education and/or related field experience.
• Ability to obtain or possess a complete line of tools needed for customer sites.
• Must be at least 21 years old and have a clean driving record.
• Ability to obtain DOT medical certification.

Responsibilities

• Troubleshoot and repair heavy equipment at customer locations to return units to safe, operational condition.
• Communicate downtime, progress, and safety updates with Sales, Coordinators, Managers, and Customers.
• Operate safely with minimal supervision, following company safety standards and DOT requirements.

Skills

Mechanical knowledge

Customer-service oriented

Communication skills

Reading schematics

Education

High school diploma

3 years mechanical training/experience

Job description

Hugg & Hall Equipment Company is looking for someone with mechanical knowledge and customer service skills to join our team as a Heavy Field Service Technician. We are a full-service equipment company specializing in industrial and construction equipment since 1956. More information about us can be found below or on our website.

ABOUT THE POSITION

Heavy Field Service Technicians function as part of the Service Team and are responsible for the repair of heavy-classed industrial, construction, and material handling equipment.

IN THIS ROLE, YOU WILL:

• Troubleshoot and Repair a variety of heavy equipment at various customer locations to bring each unit back to operational and safety standards.
• Effectively communicate with all involved parties including Salespeople, Coordinators, Managers, and Customers about possible downtime and job progress updates.
• Operate in a safe, efficient manner with minimal supervision to decrease equipment downtime, while also maintaining safe working standards both on-site and during the operation of DOT-rated company vehicles.

COMPENSATION/BENEFITS

• Competitive Compensation
• Quarterly Performance Bonuses
• Overtime after 8 hours per day
• Factory Training
• Insurance (Medical, Dental, Vision, and Life Insurances, plus several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

REQUIREMENTS

• Minimum 3 years of mechanical training/education, and/or experience in a related field
• Possessing or the ability to obtain a complete line of tools, including specialized tools needed to complete jobs at customer locations
• Minimum 21 years of age
• Clean driving record
• Ability to obtain DOT medical certification
• High school diploma or equivalent

SKILLS THAT WILL SET YOU UP FOR SUCCESS MAY INCLUDE:

• Above-average communication skills
• ability to read or be trained in reading schematics
• ability to accomplish duties with accuracy and timeliness
• ability to work independently with minimal supervision

RELATED EXPERIENCE MAY INCLUDE

Material Handling Technician, Material Handling Mechanic, Forklift Mechanic, Forklift Technician, Heavy Construction Mechanic, Heavy Construction Technician, Field Service Technician, Field Service Mechanic, Equipment Mechanic, Equipment Technician, Diesel Tech, Diesel Mechanic

[This position is deemed a Safety Sensitive job for purposes of the Arkansas Medical Marijuana Amendment, the Oklahoma Medical Marijuana and Patient Protection Act, and the Louisiana Therapeutic Marijuana Act.]

ABOUT US:

Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world-class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 800, we are keen on building a team that is safe, productive, honest, dependable, and responsible. If you want to build a career with a company where you are valued and well-trained, join us at Hugg & Hall.

Hugg & Hall Equipment Company is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First.

(Initial hire requires passing of pre-employment background check, physical abilities test, drug test, driving record and DOT physical)