Heavy Equipment Service Shop Lead

Foley Equipment; Oatville (KS); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) with matching

Full insurance benefits

Holiday, PTO, parental leave

Job summary

Foley Equipment is seeking an Equipment Service Shop Manager to lead the day-to-day operations at our North KC Rebuild Center. You will schedule work, guide technicians, and maintain strong customer communication to ensure timely, quality repairs.

You will oversee safety, training, and tooling, and coordinate with customers on status, pricing, and follow-up. Travel to training or other locations may be required.

Qualifications

• Must have prior employee management in a service setting.
• Strong customer service experience and communication skills.
• Experience or knowledge of heavy equipment.
• Experience working in a service department.

Responsibilities

• Schedule work in the service shop and ensure timely repairs.
• Direct and support technicians in daily shop operations.
• Communicate with customers about repairs, status, price and follow-up.
• Ensure safety standards and proper training/tools for technicians.
• Review work orders and track progress and outcomes.
• Travel for training or to assist at other locations.

Skills

Employee management

Customer service

Communication skills

Heavy equipment knowledge

Service department experience

Job description

Foley Equipment is seeking an Equipment Service Shop Manager to lead the day-to-day operations at our North KC Rebuild Center. You will schedule work, guide technicians, and maintain strong customer communication to ensure timely, quality repairs.

You will oversee safety, training, and tooling, and coordinate with customers on status, pricing, and follow-up. Travel to training or other locations may be required.