Equipment Service Shop Manager

Foley Equipment; Wichita (KS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

401(k) with matching

Full insurance benefits

Holiday, PTO, and Parental Leave

Job summary

Foley Industries – Foley Equipment in Wichita, KS is seeking an Equipment Service Shop Manager to lead the day-to-day operations of the equipment service department. You will schedule work, communicate with customers about repairs and costs, and direct technicians in the shop.

The role emphasizes safety, ensuring training and tools are available, reviewing work orders, and coordinating travel for training as needed. Prior employee management and heavy equipment experience are highly valued.

Qualifications

• Previous employee management
• Excellent communication and customer service experience
• Experience working on or knowledge of heavy equipment
• Experience working in a service department

Responsibilities

• Ensure work is performed in a safe manner
• Develop schedule to ensure customer needs are met
• Communicate with customers and technicians on repairs, status, price and follow-up
• Ensure technicians have the training and tools needed
• Review work orders and their status
• Travel is required for training and/or to assist at other locations

Skills

Employee management

Communication

Customer service

Experience with heavy equipment

Service department experience

Job description

If you enjoy taking care of customers and leading a team, consider joining us as an Equipment Service Shop Manager. You will be directly involved in the day-to‑day function of the equipment service department, scheduling work, communicating with customers and directing the work of technicians in the shop at our Wichita, KS location. You will focus on the customer and technicians by supporting what they need.

What You Will Do In This Role

• Ensure work is performed in a safe manner
• Develop schedule to ensure customer needs are met
• Communicate with customers and technicians on repairs, status, price and follow‑up
• Ensure technicians have the training and tools needed
• Review work orders and their status
• Travel is required for training and/or to assist at other locations.

Our Ideal Candidate

• Previous employee management
• Excellent communication and customer service experience
• Experience working on or knowledge of heavy equipment
• Experience working in a service department

What Will Put You Ahead

• Previous employee management in a service department
• CAT earthmoving equipment experience

What We Can Offer You

• Competitive pay to recognize your valuable contribution
• 401(k) with matching
• Full insurance benefits
• Holiday, PTO, and Parental Leave, promoting work‑life balance and personal growth

Foley Industries – Foley Equipment, Foley Power Solutions, Foley Rental, and SITECH Central – proudly stands at the forefront of progress, serving customers in Kansas and Western Missouri for over nine decades. With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service, top‑quality parts and rentals, and unparalleled sales support across a comprehensive range of Caterpillar and allied construction equipment, power generation solutions, and cutting‑edge SITECH construction technology. As we continue to empower our customers' success, we invite you to explore the endless opportunities that await you at Foley. To learn more about our company and join our team of industry leaders, please visit www.FoleyEq.com.

Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email [e-mail].

• At this time Foley does not participate in any Visa sponsorship programs.