Heavy Equipment Mechanic - Forklift Technician

Wiese Group; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Wiese is seeking a Service Technician to repair material handling equipment, including forklifts, aerial lifts, and floor care gear. You will be the primary contact for customers and represent the company professionally while delivering top-tier mechanical service.

The role emphasizes safety, troubleshooting, and strong customer service along with ability to manage workload, use company software, and bring your own hand tools.

Qualifications

• Perform hazard assessments and maintain safe work practices.
• Strong multitasking and time management; prioritize and self-manage.
• Able to lift 50 pounds and crawl in confined areas; heights >15 feet.
• Valid driver's license with a clean driving record.
• Provide your own hand tools.
• Learn our software to complete online work orders.
• Demonstrable customer service skills, verbal and non-verbal.
• Pre-employment drug screen, physical, background check, MVR and E-Verify.

Responsibilities

• Actively support, promote and lead safety initiatives. Follow safety policies.
• Troubleshooting customer equipment problems and obtain customer approval before repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including upsell of services and equipment.
• Managing your workload effectively.

Skills

Hazard assessments & safety

Multitasking & time mgmt

Heavy lifting (50 lbs)

Valid driver's license

Own hand tools

Learn company software

Customer service

MVR / background checks

Tools

Hand tools

Job description

Job DetailsJob Location: St Louis, MO 63132

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer's material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

QualificationsQualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver's license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website: https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA