Heavy Equipment Mechanic - Forklift Technician

Wiese Group; Jonesboro (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Wiese Group is seeking a Service Technician in Jonesboro, AR to repair material handling equipment including forklifts, aerial lifts and floor care devices. You will be the point of contact with customers, delivering professional mechanical service and strong customer support.

The role emphasizes safety, diagnostic troubleshooting, and upholding our service standards while working with our tools and established processes. Applicants must pass background checks and E-Verify.

Qualifications

• Perform hazard assessments and maintain safe work practices.
• Strong multitasking and time management skills.
• Able to lift 50 pounds and work in confined/vertical spaces.
• Valid driver’s license with a clean driving record.
• Provide hand tools.
• Hands-on with company software/work orders.
• Pre-employment checks including background and E-verify.

Responsibilities

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services and equipment.
• Managing your workload effectively.

Skills

Safety-conscious

Time management

Customer service

Multitasking

Tools

Hand tools

Forklift knowledge

Job description

Job Location: Jonesboro, AR 72404

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

Qualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website: https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA