Heavy Equipment Mechanic - Forklift Technician

Wiese Group; Kansas City (MO); On-site; USD 42,000 - 70,000; Full time

Job summary

Wiese is seeking a Service Technician in Kansas City, MO to repair customer material handling equipment, including forklifts and floor care machines. You will be the main contact between the company and customers, delivering professional mechanical services and top-tier customer support.

Duties include safety leadership, troubleshooting, completing paperwork, offering additional Wiese services, managing workload, and ensuring high-quality, accurate work orders.

Qualifications

• Strong multitasking and time management skills.
• Demonstratable customer service skills, both verbal and non-verbal.
• Provide your own hand tools and be comfortable with using company software to complete online work orders.
• Ability to lift 50 pounds and work in confined spaces, with heights up to 15 feet.
• Valid driver’s license with clean driving record.

Responsibilities

• Actively support, promote and lead safety initiatives; follow safety policies and report unsafe conditions.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide the best possible customer service and promote additional Wiese services.
• Manage workload effectively and meet schedule expectations.

Skills

Customer service

Multitasking

Time management

Problem solving

Communication

Tools

Computer systems

Job description

Job Details

Job Location: Kansas City, MO 64120

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

Qualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website:https://wieseusa.com/
• Our YouTube page:https://www.youtube.com/user/WieseUSA