Heavy Equipment Mechanic - Forklift Technician

Wiese Usa Inc; Jackson (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Wiese Usa Inc. is seeking a Service Technician to repair customer material handling equipment, including forklifts and aerial lifts. You will be the customer-facing technician, performing repairs, documenting work orders, and promoting add-on services.

Ideal candidates will be safety-minded, capable of lifting 50 pounds, and able to work from heights. A valid license and own hand tools are required; training on company software will be provided.

Qualifications

• Perform hazard assessments and maintain a high standard of safe work practices.
• Prioritize daily workload and manage time effectively.
• Lift up to 50 pounds and crouch/crawl in confined areas.
• Valid driver’s license with a clean driving record.
• Provide your own hand tools and learn company software to complete online work orders.
• Demonstrate strong customer service and communication skills.
• Pre-employment drug screen, physical, background check, MVR, and eligibility verification required.

Responsibilities

• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide excellent customer service and promote additional Wiese services.
• Follow safety policies and lead safety initiatives.
• Manage workload and prioritize daily tasks.

Skills

Safety practices

Multitasking

Time management

Customer service

Physical endurance

Drive license

Hand tools

Computer literacy

Communication skills

Tools

Work order software

Job description

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.Specific DutiesActively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairsCompleting and submitting all required paperwork.Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needsManaging your workload effectivelyQualificationsFor each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.Strong multitasking and time management skills. Able to prioritize your day and self-manage.Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.Valid driver’s license with a clean driving record may apply.Provide your own hand tools.Working knowledge of computer systems and able to quickly learn our software to complete online work orders.Demonstratable customer service skills, both verbal and non-verbal.Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:Our Website: https://wieseusa.com/Our YouTube page: https://www.youtube.com/user/WieseUSA