Heavy Equipment / Diesel Service Technician

Cowin Equipment Company, Inc.; Tuscaloosa (AL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid PTO and Holidays

Short/Long Term Disability

Growth opportunities

Paid Training

Uniforms provided

Training Provided

Family Owned

Job summary

A local equipment service provider in Tuscaloosa seeks a dedicated Technician to provide technical service to heavy and industrial equipment. The role requires at least 1 year of experience, and candidates should possess their own tools and a commitment to customer satisfaction. Responsibilities include troubleshooting, completing repairs, ensuring safety, and maintaining workspace organization. Competitive wages and comprehensive benefits, including medical insurance and training, are offered.

Qualifications

• Minimum 1 year of experience in a fleet or dealership environment.
• Strong dedication to customer satisfaction and teamwork.
• Own tools and demonstrate professionalism.
• Teammate with a strong sense of dedication to the customer and service team.
• Self-motivated and professional.
• Possess own tools.

Responsibilities

• Provide technical service to heavy and industrial equipment.
• Diagnose and troubleshoot equipment malfunctions.
• Perform safety checks and ensure equipment operates smoothly.
• Maintain an organized and clean workspace.
• Adhere to safety requirements and company's policies.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to safety requirements and published procedures.
• Participate in and utilize technical training as assigned by management.
• Maintain your workspace in an organized and clean manner.
• Ensure customer's equipment are returned as clean as they were prior to being serviced.
• Show utmost courtesy to all guests and dealership personnel.
• Make every effort to achieve production objectives set by management.
• Adhere to manufacturer’s policies and procedures for labor operations and documentation.
• Any other duties as outlined by the Service Supervisor and/or management.

Skills

Fleet or Dealership experience

Customer service dedication

Self-motivation

Professionalism

Tool ownership

Education

High school diploma or equivalent

CDL certification

Tools

Own tools

Job description

The mission of Cowin Equipment Company is to always satisfy or exceed our customers’ expectations for quality. In the pursuit of this mission Cowin is committed to providing our employees a safe and healthy workplace, with an atmosphere of “fairness” that respects an individual’s dignity, trust and loyalty. As our legacy in the machinery distribution business surpasses its 88th year, we look forward to the future as much as we pride ourselves on the past. Join our team today!

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid PTO and Holidays
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Family owned and operated

Technician Specific Benefits

• Uniforms provided
• Highly productive shop
• Career advancement opportunities
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment
• Co-Op Program for Tools provided
• Competitive wages

Responsibilities

• Provide technical service to heavy and industrial equipment.
• Read service order, diagnose and troubleshoot unit to resolve malfunction and plan work procedures.
• Follow checklists ensuring all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on units, and adjust as needed.
• Test-operate equipment to ensure that they run smoothly.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure customer's equipment are returned as clean as they were prior to being serviced.
• Show the utmost courtesy to all guests, visitors and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing repairs and torque specifications.
• Any other duties as outlined by the Service Supervisor and or management.

Qualifications

• At least 1 year of Fleet or Dealership experience
• High school diploma or equivalent preferred
• CDL certification preferred
• Teammate with a strong sense of dedication to the customer and service team
• Self-motivated and professional
• Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.